Relay Commerce

Full-stack Engineer

• Work as part of a skilled, multi-disciplined product engineering team to deliver modern software.
• Deliver TypeScript services built on Docker, Node, Express, PostgreSQL, and TypeORM.
• Contribute to React applications which rely on our APIs and integrate with Shopify.
• Deliver features that address real customer problems with your team.
• Support Customer Success by maintaining the live production system.
• Participate in architectural discussions and contribute to process improvements.

Full-stack Software Engineer, Retention

Manager

• Immediately audit and stabilize the MRR of Fomo, SalesPop, and Smartrmail, ensuring the legacy portfolio remains flat or growing.
• Lead the transition of Messaging from legacy SaaS to Agentic products, leveraging agents to automate merchant workflows.
• Isolate and target high-quality merchants ($5M–$500M GMV), tailoring product roadmaps to solve enterprise-level merchant problems.
• Lead the "Zero-to-One" journey for new agentic product lines, moving from initial hypothesis to validated buyer intent in 2-week cycles.
• Oversee a fast-track innovation lab to build, test, and kill (or scale) new AI messaging tools based on real-time customer feedback.
• Define pricing, packaging, and positioning for new product lines to maximize revenue and adoption.
• Own full P&L for the Messaging division.
• Drive predictable revenue growth aligned with annual budgets and forecasts.
• Partner with Finance to build and manage forecasts, pipeline visibility, and performance tracking.
• Implement strategies to improve conversion, retention, ARPU, and expansion revenue.
• Ensure operational excellence across Sales, Marketing, CS, and Product.
• Drive cross-functional alignment and eliminate silos.
• Improve reporting visibility and decision-making cadence.
• Build scalable processes across teams.
• Directly manage functional leaders across Sales, Marketing, Customer Success, and Product.
• Lead and develop middle managers across departments.
• Provide clear direction, accountability, and coaching.
• Build a performance-oriented culture rooted in ownership and outcomes.
• Ensure hiring and talent development aligns with growth strategy.
• Maintain a strong understanding of customer needs and market trends.
• Identify gaps in product-market fit and drive solutions.
• Strengthen relationships within the e-commerce ecosystem.

General Manager – Messaging

Accountant

• Own assigned portions of the monthly close across multiple entities
• Prepare and review journal entries, accruals, and account reconciliations
• Analyze account balances and proactively investigate discrepancies
• Coordinate intercompany and cross-BU transactions
• Ensure reconciliations are completed accurately and on schedule prior to Controller review
• Identify opportunities to reduce close timelines and improve controls
• Oversee bi-weekly expense recording and categorization across systems
• Review expense coding for accuracy and consistency across BUs
• Monitor trends and flag anomalies or policy issues proactively
• Strengthen documentation and receipt compliance processes
• Improve workflows between QuickBooks, Ramp, and other platforms
• Maintain and update reporting dashboards, forecast models, and BU templates
• Ensure data integrity between accounting system and reporting outputs
• Support management and board reporting through accurate data compilation
• Contribute variance explanations and reporting commentary as needed
• Document processes and improve cross-functional data workflows

Business Development Rep

• Own the entire sales pipeline, specifically leading engagement, follow-ups, and booking & closing demos
• Identify and prospect potential agency partners (Marketing, Digital, and Developer agencies) and complementary technology partners aligned with our target market (marketers and e-commerce businesses)
• Develop and execute a strategic partnership outreach plan to build a robust pipeline of qualified partners who drive predictable referred revenue
• Present Flockler's solutions and value proposition effectively to potential partners, referral, and inbound prospects
• Negotiate and finalize partnership agreements
• Build and maintain strong, long-term relationships with key stakeholders within partner organizations
• Collaborate with internal teams (Client Success, Marketing, Development) to ensure partner success and overall sales alignment
• Maintain up-to-date records of partnership activities and sales interactions via HubSpot
• Represent Relay Commerce and Flockler with enthusiasm and integrity - this is about building relationships, not just closing deals

Partnership & Business Development Manager

Growth Marketing

• Own Flockler's marketing engine from strategy to execution, leading a small team and managing our agency partnerships
• Optimize our marketing automation, lead management, and reporting infrastructure as the marketing owner of HubSpot
• Partner with our General Manager, Customer Success, Account Management, and Engineering teams to build and execute Go-To-Market plays
• Manage our marketing operations and drive pipeline growth
• Research and recommend industry events for Flockler
• Coordinate event preparation including booth design, collateral, and demos
• Run the weekly marketing meeting, setting priorities and driving accountability across all initiatives
• Lead the planning and execution of product launches and campaigns

Full-stack Software Engineer, Retention

General Manager – Messaging

Accountant

Partnership & Business Development Manager

Growth Marketing Manager, Social Commerce