Analyst

• Respond to customer inquiries related to Relativity workflows and information requests
• Deliver outstanding customer service through all communication channels
• Build and maintain strong relationships with key customers
• Handle sensitive and critical customer interactions with professionalism and empathy
• Create, categorize, escalate, and resolve support tickets in Salesforce
• Partner with other support verticals and internal teams to ensure high-quality service delivery

Application Analyst

Fraud Investigation Analyst

IT Analyst

Senior System Analyst

Travel & Expense Analyst