Group Sales Specialist

Relais & Châteaux

Group Sales Specialist converting group, wedding, social, and buyout inquiries into contracts for Fogo Island Inn, a sustainable luxury hotel. Managing proposals, pricing, negotiations, and sales-to-events handoffs.

Posted 8/13/2026contractRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$60,000 - CA$70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing group, wedding, and social sales within a luxury hospitality environment, with a strong focus on negotiation, proposal development, and client relationship management. Proficient in utilizing CRM systems to track performance metrics and enhance sales strategies.

Highest-signal resume keywords

Group Sales ManagementProposal DevelopmentContract NegotiationCRM ProficiencyRelationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Group SalesCatering SalesEvent SalesProposal DevelopmentContract NegotiationSales StrategyInquiry ConversionPricing StrategyForecastingPipeline Reporting

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsResponsivenessEntrepreneurial Spirit

Tools & Technologies

CRM PlatformsSalesforce

Certifications & Qualifications

Valid Canadian Driver's License

Industry Keywords

Luxury HotelResortHospitalitySales CycleSeasonalityOperational FeasibilityClient MeetingsTrade EventsFogo Island InnShorefast Foundation

About the role

Key responsibilities & impact

Manage all inbound group, wedding, social, and buyout inquiries
Qualify leads based on availability, seasonality, operational feasibility, and strategic fit
Develop tailored proposals and itineraries
Lead sales conversations through negotiation and contract execution
Respond to inbound RFPs and sales requests through applicable platforms and channels
Track inquiry volume, response time, conversion rates, and revenue performance
Support group sales strategies, pricing guidelines, minimum stay requirements, and sales parameters
Identify repeat group business and referral opportunities
Represent Fogo Island Inn at sales calls, client meetings, trade events, and familiarization visits as required
Lead formal sales handoffs for confirmed group bookings and conduct handoff meetings with the Group & Events Manager
Coordinate reservations for groups booking and paying individually
Conduct site inspections and sales-led tours
Remain available post-handoff for commercial or contractual matters and future business development
Support post-event follow-up for future bookings and repeat business
Log commercial insights and opportunities in CRM
Collaborate on forecasting, pacing, and pipeline reporting
Monitor group deposits, payment schedules, and contractual milestones with Finance and Reservations

Requirements

What you’ll need

3+ years of experience in group, catering, or events sales within a luxury hotel, resort, or hospitality setting
Demonstrated track record of converting inquiries into confirmed contracts
Experience developing customized proposals, negotiating contracts, and applying pricing strategies
Proficiency with CRM/sales platforms; Salesforce experience considered an asset
Strong understanding of group, wedding, social, and buyout sales cycles
Understanding of seasonality and operational constraints specific to a small luxury property
Excellent negotiation and relationship-management skills with high-value clients
Ability to manage multiple concurrent opportunities with exceptional organization, accuracy, and responsiveness
Must have valid Canadian driver's license
Excellent interpersonal and communication skills
Passion for social business and desire to make a difference in the lives of others and the community
Entrepreneurial spirit and positive attitude
Commitment to upholding the vision and goals of Fogo Island Inn, Shorefast Foundation, and affiliated organizations
Ability to excel in a fast-paced and dynamic environment
Sensitivity to the history and culture of rural Newfoundland

Benefits

Comp & perks

Starting salary of $60K – $70K
Team member discounts within our businesses (Fogo Island Inn and Fogo Island Workshops)
The technology necessary to complete your work
An engaged, highly supportive, and collaborative environment that encourages creativity and curiosity
The opportunity to work in a thriving social enterprise
Continued learning and professional development opportunities
Other perks and benefits available