Strategic Account Manager

Reindeer

Strategic Account Manager driving growth and retention in enterprise accounts at an AI-focused startup. Building a high-impact relationship-driven role from scratch while collaborating with leadership.

Posted 7/7/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $220,000 - $290,000 per yearWebsite

About the role

Key responsibilities & impact

Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion
Build and execute multi-year account plans aligned to customer objectives and company growth targets
Lead QBRs and executive engagements to align on customer business outcomes and value
Develop deep understanding of customer operations and identify AI-driven impact opportunities to streamline and transform their business
Advice your enterprise customers on AI initiatives, and business use-cases to use AI agents in their organization to achieve their business goals
Drive expansion, cross-sell and upsell opportunities within existing accounts, across different departments and stakeholders
Act as the primary point of contact and trusted advisor for your customers
Identify, shape, and close expansion opportunities across business units
Drive cross-sell and upsell with strong ROI positioning
Lead complex negotiations and deal execution
Build internal champions and multi-thread relationships
Own the full renewal cycle including forecasting and close
Identify churn risks early and drive mitigation plans
Communicate clear business value to secure renewals
Lead structured onboarding with cross-functional team to ensure fast time-to-value
Monitor adoption and proactively address gaps before they become risks
Partner with Solution Engineering, R&D and Product to support smooth implementation
Translate customer feedback into actionable product insights
Be the voice of customer internally to ensure customer-centric culture
Help build repeatable playbooks for onboarding, QBRs, and renewals

Requirements

What you’ll need

5-8+ years in Account Management, Customer Success, or Sales in enterprise SaaS
Proven quota carrier with clear retention and expansion ownership
Experience managing complex enterprise accounts and multi-stakeholder relationships
Strong negotiation and closing skills - ability to work independently and drive commercial outcomes end-to-end
Executive presence and strong communication skills
Thrives in early-stage environments
Analytical and data-driven mindset
Solid understanding of AI concepts and enterprise applications
Nice to Have
Experience in an early-stage or founding role
Specific experience with enterprise platforms or workflow automation
Domain expertise in Financial Services or Supply Chain industries

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Reindeer Website LinkedIn All Job Openings 11 - 50 employees Founded 2024 🤖 Artificial Intelligence ☁️ SaaS 🏢 Enterprise Artificial Intelligence
SaaS
Enterprise Reindeer is an enterprise AI platform that turns operational teams into an organization’s AI strategy by automating, escalating, and expanding end-to-end workflows. It provides modular, pre-trained AI skills, human-in-the-loop controls, auditability, and deploys on customer infrastructure while integrating with systems like SAP, Oracle, NetSuite, Workday, and ServiceNow. Reindeer is focused on automating operations across finance, supply chain, procurement, legal/compliance, and global business services to reduce cycle times, handle exceptions, and continuously improve processes. Strategic Account Manager 🔥 5 minutes ago 🤠 Texas – Remote 💵 $220k - $290k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion
Build and execute multi-year account plans aligned to customer objectives and company growth targets
Lead QBRs and executive engagements to align on customer business outcomes and value
Develop deep understanding of customer operations and identify AI-driven impact opportunities to streamline and transform their business
Advice your enterprise customers on AI initiatives, and business use-cases to use AI agents in their organization to achieve their business goals
Drive expansion, cross-sell and upsell opportunities within existing accounts, across different departments and stakeholders
Act as the primary point of contact and trusted advisor for your customers
Identify, shape, and close expansion opportunities across business units
Drive cross-sell and upsell with strong ROI positioning
Lead complex negotiations and deal execution
Build internal champions and multi-thread relationships
Own the full renewal cycle including forecasting and close
Identify churn risks early and drive mitigation plans
Communicate clear business value to secure renewals
Lead structured onboarding with cross-functional team to ensure fast time-to-value
Monitor adoption and proactively address gaps before they become risks
Partner with Solution Engineering, R&D and Product to support smooth implementation
Translate customer feedback into actionable product insights
Be the voice of customer internally to ensure customer-centric culture
Help build repeatable playbooks for onboarding, QBRs, and renewals 🎯 Requirements
5-8+ years in Account Management, Customer Success, or Sales in enterprise SaaS
Proven quota carrier with clear retention and expansion ownership
Experience managing complex enterprise accounts and multi-stakeholder relationships
Strong negotiation and closing skills - ability to work independently and drive commercial outcomes end-to-end
Executive presence and strong communication skills
Thrives in early-stage environments
Analytical and data-driven mindset
Solid understanding of AI concepts and enterprise applications
Nice to Have
Experience in an early-stage or founding role
Specific experience with enterprise platforms or workflow automation
Domain expertise in Financial Services or Supply Chain industries Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Territory Account Manager 🔥 22 minutes ago Telix Pharmaceuticals Limited 501 - 1000 🧬 Biotechnology 💊 Pharmaceuticals ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Territory Account Manager for Telix Pharmaceuticals in Nashville. Driving sales and maintaining client relationships in the radiopharmaceutical industry. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Territory Business Manager 🔥 28 minutes ago SpringWorks Therapeutics 201 - 500 🧬 Biotechnology 💊 Pharmaceuticals ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Territory Business Manager leading sales at the territory level for SpringWorks Therapeutics. Responsible for delivering on revenue goals and promoting rare disease products. 🇺🇸 United States – Remote 💵 $185k - $210k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager 🦅 H1B Visa Sponsor Territory Business Manager – Atlanta 🔥 28 minutes ago SpringWorks Therapeutics 201 - 500 🧬 Biotechnology 💊 Pharmaceuticals ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Territory Business Manager leading sales for SpringWorks Therapeutics in Atlanta. Focused on building relationships with healthcare professionals and ensuring compliance with guidelines while achieving sales objectives. 🇺🇸 United States – Remote 💵 $185k - $210k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager 🦅 H1B Visa Sponsor Territory Business Manager – Atlanta 🔥 28 minutes ago SpringWorks Therapeutics 201 - 500 🧬 Biotechnology 💊 Pharmaceuticals ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Territory Business Manager leading sales at territory level for SpringWorks Therapeutics. Responsible for revenue goals and relationships with healthcare professionals in the oncology and neurology landscape. 🇺🇸 United States – Remote 💵 $185k - $210k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager 🦅 H1B Visa Sponsor Account Manager – SaaS 🔥 40 minutes ago Minitab 201 - 500 ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Account Manager for SaaS managing customer accounts and driving growth in client relationships. Minitab empowers organizations to leverage data for operational excellence. 🇺🇸 United States – Remote 💵 $75k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Revenue RetentionExpansion OwnershipComplex Account ManagementData-Driven MindsetCross-Sell and Upsell Strategies

Soft Skills

Strong Communication SkillsExecutive PresenceRelationship Building