Strategic Account Manager

Reindeer

Strategic Account Manager responsible for enterprise account management in a startup at the intersection of AI and enterprise operations. Driving retention, growth, and customer success initiatives.

Posted 6/24/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $220,000 - $290,000 per yearWebsite

About the role

Key responsibilities & impact

Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion
Build and execute multi-year account plans aligned to customer objectives and company growth targets
Lead QBRs and executive engagements to align on customer business outcomes and value
Develop deep understanding of customer operations and identify AI-driven impact opportunities to streamline and transform their business
Advice your enterprise customers on AI initiatives, and business use-cases to use AI agents in their organization to achieve their business goals
Drive expansion, cross-sell and upsell opportunities within existing accounts, across different departments and stakeholders
Act as the primary point of contact and trusted advisor for your customers
Identify, shape, and close expansion opportunities across business units
Drive cross-sell and upsell with strong ROI positioning
Lead complex negotiations and deal execution
Build internal champions and multi-thread relationships
Own the full renewal cycle including forecasting and close
Identify churn risks early and drive mitigation plans
Communicate clear business value to secure renewals
Lead structured onboarding with cross-functional team to ensure fast time-to-value
Monitor adoption and proactively address gaps before they become risks
Partner with Solution Engineering, R&D and Product to support smooth implementation
Translate customer feedback into actionable product insights
Be the voice of customer internally to ensure customer-centric culture
Help build repeatable playbooks for onboarding, QBRs, and renewals

Requirements

What you’ll need

5-8+ years in Account Management, Customer Success, or Sales in enterprise SaaS
Proven quota carrier with clear retention and expansion ownership
Experience managing complex enterprise accounts and multi-stakeholder relationships
Strong negotiation and closing skills - ability to work independently and drive commercial outcomes end-to-end
Executive presence and strong communication skills
Thrives in early-stage environments
Analytical and data-driven mindset
Solid understanding of AI concepts and enterprise applications
Nice to Have: Experience in an early-stage or founding role
Nice to Have: Specific experience with enterprise platforms or workflow automation
Nice to Have: Domain expertise in Financial Services or Supply Chain industries

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Reindeer Website LinkedIn All Job Openings 11 - 50 employees Founded 2024 🤖 Artificial Intelligence ☁️ SaaS 🏢 Enterprise Artificial Intelligence
SaaS
Enterprise Reindeer is an enterprise AI platform that turns operational teams into an organization’s AI strategy by automating, escalating, and expanding end-to-end workflows. It provides modular, pre-trained AI skills, human-in-the-loop controls, auditability, and deploys on customer infrastructure while integrating with systems like SAP, Oracle, NetSuite, Workday, and ServiceNow. Reindeer is focused on automating operations across finance, supply chain, procurement, legal/compliance, and global business services to reduce cycle times, handle exceptions, and continuously improve processes. Strategic Account Manager 🔥 11 minutes ago 🏢🏡 New York City – Hybrid 💵 $220k - $290k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion
Build and execute multi-year account plans aligned to customer objectives and company growth targets
Lead QBRs and executive engagements to align on customer business outcomes and value
Develop deep understanding of customer operations and identify AI-driven impact opportunities to streamline and transform their business
Advice your enterprise customers on AI initiatives, and business use-cases to use AI agents in their organization to achieve their business goals
Drive expansion, cross-sell and upsell opportunities within existing accounts, across different departments and stakeholders
Act as the primary point of contact and trusted advisor for your customers
Identify, shape, and close expansion opportunities across business units
Drive cross-sell and upsell with strong ROI positioning
Lead complex negotiations and deal execution
Build internal champions and multi-thread relationships
Own the full renewal cycle including forecasting and close
Identify churn risks early and drive mitigation plans
Communicate clear business value to secure renewals
Lead structured onboarding with cross-functional team to ensure fast time-to-value
Monitor adoption and proactively address gaps before they become risks
Partner with Solution Engineering, R&D and Product to support smooth implementation
Translate customer feedback into actionable product insights
Be the voice of customer internally to ensure customer-centric culture
Help build repeatable playbooks for onboarding, QBRs, and renewals 🎯 Requirements
5-8+ years in Account Management, Customer Success, or Sales in enterprise SaaS
Proven quota carrier with clear retention and expansion ownership
Experience managing complex enterprise accounts and multi-stakeholder relationships
Strong negotiation and closing skills - ability to work independently and drive commercial outcomes end-to-end
Executive presence and strong communication skills
Thrives in early-stage environments
Analytical and data-driven mindset
Solid understanding of AI concepts and enterprise applications
Nice to Have: Experience in an early-stage or founding role
Nice to Have: Specific experience with enterprise platforms or workflow automation
Nice to Have: Domain expertise in Financial Services or Supply Chain industries Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Account Supervisor, Influencer Marketing 🔥 22 minutes ago Praytell 51 - 200 📱 Media 🤝 B2B Website LinkedIn All Job Openings Account Supervisor leading influencer marketing campaigns from start to finish at Praytell, a creative communications agency. Managing client relationships and supporting junior team members in a hybrid work environment. 🏢🏡 New York City – Hybrid 💵 $82k - $98k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Client Account Manager, Financial Services 🔥 12 hours ago Amsive 501 - 1000 Website LinkedIn All Job Openings Account Manager overseeing integrated marketing clients in the Financial Services sector at Amsive. Serving as the primary client contact and partnering with cross-functional teams for measurable outcomes. 🏢🏡 New York City – Hybrid 💵 $75k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager 🦅 H1B Visa Sponsor Agency Partnerships – Health 🔥 15 hours ago Acxiom 1001 - 5000 🤝 B2B 🛍️ eCommerce Website LinkedIn All Job Openings Client Success & GTM Agency Lead managing strategic partnerships in health at Acxiom. Collaborating cross-functionally to develop go-to-market strategies and enable successful client engagements. 🏢🏡 New York City – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Account Manager – Senior 🔥 15 hours ago LoopMe 201 - 500 🤖 Artificial Intelligence ☁️ SaaS Website LinkedIn All Job Openings Account Manager responsible for managing client relationships and driving campaign success at LoopMe. Collaborating with various departments to ensure performance aligns with client objectives. 🏢🏡 New York City – Hybrid 💵 $75k - $110k / year 💰 $7.5M Venture Round on 2021-04 ⏰ Full Time 🟠 Senior 💰 Account Manager Private Equity Partnerships 🔥 17 hours ago Clay 11 - 50 Website LinkedIn All Job Openings Foundational Partnerships hire at Clay managing Private Equity partnerships and value creation. Building and scaling partnership motions from firm entry to portfolio activation at a high-growth tech company. 🏢🏡 New York City – Hybrid 💵 $170k - $200k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

account managementcustomer successsalesnegotiationclosingAI conceptsenterprise applicationsworkflow automationdata analysisquota carrying

Soft Skills

communicationexecutive presenceanalytical mindsetrelationship buildingindependent workcustomer-centric approachproblem-solvingadaptabilityleadershipcollaboration