Account Manager

• Ensure a safe and efficient parking operation while delivering service that exceeds customer/client expectations.
• Operate multiple locations in a specified territory including staff management, revenue control, safety, and client relations.
• Prepare daily, weekly, and monthly operating reports as required.
• Manage ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
• Review profit and loss statements, adjustments, and variance reports monthly; make adjustments to achieve budget goals.
• Assist guests with questions, problems, and concerns; address escalated concerns from guests.
• Supervise location management and frontline staff: delegate, coach/develop, monitor performance, ensure compliance with company standards.
• Communicate professionally with guests, clients, and teammates.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Monitor facility and premises maintenance to ensure cleanliness, safety, and standards; supervise maintenance projects.
• Recruit, select, and train new managers and frontline employees; develop onboarding plans.
• Act as main point of contact for clients or Property Managers; attend location meetings and respond to client requests.
• Assist in preparation of marketing proposals to bid on new business.
• Work with Acquisition and Transitions Director to manage transitions and new account openings.
• Perform physical demands such as walking around property, operating office equipment, and remaining seated for extended periods.

Territory Manager, Parking Operations

Value Account Manager

Distributor Territory Manager – Kansas/Missouri