Assistant Manager
Reimagined Parking
Territory Manager, Parking Operations
Reimagined Parking
full-time
Posted on:
Origin: • 🇺🇸 United States • South Carolina
Visit company websiteSalary
💰 $80,000 - $100,000 per year
Job Level
Mid-LevelSenior
About the role
- Ensure a safe and efficient parking operation while delivering service that exceeds customer/client expectations.
- Responsible for all aspects of operating multiple locations in a specified territory including staff management, revenue control, safety, and client relations.
- Prepare daily, weekly, and monthly operating reports as required.
- Manage ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
- Review profit and loss statements, adjustments, and variance reports on a monthly basis; make adjustments as necessary to achieve budget goals.
- Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
- Supervise location management and frontline staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with company standards.
- Communicate professionally with guests, clients, and teammates.
- Immediately respond to reports of accidents, incidents or safety concerns.
- Monitor maintenance of the facility and associated premises to ensure the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects.
- Recruit, select, and train new managers and frontline employees; develop onboarding plans for new employees.
- Act as the main point of contact for clients or Property Managers; attend location meetings and respond to client requests.
- Assist in the preparation of marketing proposals to bid on new business.
- Work closely with Acquisition and Transitions Director to manage transitions and new account openings.
- Physical demands: occasionally move around the property by walking for extended periods; frequently operate small office equipment; remain seated for extended periods.
- Working conditions: work performed in indoor and outdoor environments; subject to environmental conditions including extreme heat and cold.
Requirements
- Bachelor’s degree, or equivalent combination of education and experience
- Valid Drivers License
- Excellent written and oral communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Experience in account management and revenue collection
- Previous supervisory experience
- Previous experience in the parking industry (preferred)
