Operations

• Position: Parking Operations Supervisor; Location UAB Hospital; Address: 1700 6th Ave S; Shift: Shifts will vary; Pay range: $17 - $19.hr
• The Operations Supervisor is responsible for overseeing the daily operations of parking facilities, ensuring optimal performance, customer satisfaction, and compliance with company policies and client requirements. This position involves managing frontline staff, maintaining facility standards, enforcing procedures, and reporting operational performance to upper management.
• Exceptional Customer Service: Ensure an exceptional and seamless customer experience for every parker and guest. Address and resolve customer complaints, when received.
• Workflow Management: Ensure operational processes are being completed by location staff and meet satisfactory standard of quality. Address and resolve gaps in scheduled coverage, when necessary.
• Initiative: Identify areas of improvement and proactively implement solutions to enhance operational efficiency and customer satisfaction.
• Team Development: Recruit, train, and develop a high-performing team. Provide guidance and mentorship to staff, setting clear goals and expectations.
• Performance Monitoring: Evaluate and track the performance of staff. Provide regular feedback and performance reviews to foster growth and accountability.
• Event Management: Coordinate parking logistics for special events and venues. Ensure seamless operations during high-traffic periods.
• Communication: Maintain clear and consistent communication with staff, leadership, and hospital departments to ensure alignment on goals and expectations.
• Safety & Compliance: Enforce safety protocols and regulations to ensure a secure and compliant parking environment.

Parking Operations Supervisor

Salary

Job Level

About the role

Requirements

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