HB / PB Analyst

Reid Health

Epic HB/PB Analyst configuring hospital and professional billing applications for Reid Health. Supporting healthcare revenue-cycle workflows, testing, training, implementations, and go-live events.

Posted 8/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Epic-related information systems, including design, implementation, and support, while providing technical subject matter expertise and business process knowledge in a healthcare setting. Proficient in developing project plans, conducting training, and ensuring effective communication across organizational levels.

Highest-signal resume keywords

Epic ExperienceEpic CertificationsHospital Billing CertificationRevenue Cycle ManagementInformation Technology Application Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic Module ProficiencySystem DesignProcess Diagram DevelopmentUnit TestingProject PlanningBusiness-Process TestingIncident-Ticket ResolutionSystem DocumentationChange ManagementFunctional Comparison

Soft Skills

Independent FunctioningEffective Communication

Certifications & Qualifications

Epic CertificationsHospital Billing CertificationProfessional Billing Certification

Industry Keywords

Healthcare SettingRevenue Cycle WorkflowBilling OperationsAmbulatory Revenue Cycle

About the role

Key responsibilities & impact

Design, analyze, test, install, and support Epic-related information system solutions
Consult with enterprise departments on system application issues and serve as technical coordinator with outside vendors
Complete Epic certifications, training, projects, and testing
Provide technical subject matter expertise and business process knowledge to project teams
Define requirements for new systems and assist with project plans
Participate in vendor selection, demonstrations, functional comparisons, and contract/statement-of-work development
Develop process diagrams, screen layouts, design specifications, system builds, and unit tests
Participate in business-process testing, training-material development, end-user training, and go-live support
Provide technical support and timely incident-ticket resolution for system end users
Maintain supported software, communicate updates and enhancements, and maintain detailed system documentation
Lead current-state analysis, alternative-solution development, system design, testing, and implementation activities
Develop project plans and comprehensive test plans for implementations and upgrades
Coordinate cross-functional integrated testing, go-live resources, change management, optimization, and issue resolution
Advise the supervisor on project progress and key issues
Perform other assignments specified by the supervisor

Requirements

What you’ll need

Two to three years’ experience with information technology application development, training, and implementation in a healthcare setting
At least five years of Epic experience
At least two Epic certifications
Proficiency in the assigned Epic module
Epic certifications required
Hospital Billing certification in Resolute Hospital Billing, Claims, Electronic Remittance, Contracts, and Hospice Claims, where applicable
Professional Billing certification in Resolute Professional Billing and Charge Router, where applicable
Prior hospital billing revenue cycle workflow experience, revenue cycle management understanding, and/or billing operations experience is beneficial
Prior ambulatory revenue cycle workflow experience, revenue cycle management understanding, and/or billing operations experience is beneficial
Ability to function independently with minimal oversight
Ability to communicate successfully at all organizational levels

Benefits

Comp & perks

Daycare
Doordash
Daily Pay
Therapy dogs
Massages
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