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Office Assistant
Reid HealthOffice Assistant managing front office duties including scheduling and patient interactions at Reid Health. Collaborating with providers to ensure quality outcomes for patients.
About the role
Key responsibilities & impact- Answer and triage incoming telephone calls
- Schedule patient appointments or transfers caller as necessary
- Collect patient co-payments
- Verify patient and insurance information
- Greet patients as they arrive
- Maintain appointment schedule by scheduling based on urgency
- Confirm next day patient appointments
- Update chart with copies of current insurance card and patient registration forms
- Check out patient
- Record and post charges and payments daily
- Assist patient with billing questions
- Process requests for medical records
Requirements
What you’ll need- Six months previous clerical experience with a general understanding of insurance preferred
- previous work experience in a provider office or medical related position
- knowledge of medical terminology
- High School Graduate or GED equivalent
Benefits
Comp & perks- Daycare
- Doordash
- Daily Pay
- therapy dogs
- massages
- Forbes rated Best Places to Work 2022
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Appointment SchedulingInsurance Information VerificationCharge PostingPayment ProcessingMedical Record Management
Soft Skills
Customer ServiceCommunicationOrganizational Skills
Certifications
High School GraduateGED Equivalent