Key Account Manager

Registrar Corp

Key Account Manager driving customer retention and revenue growth for Registrar Corp, a global compliance company. Focused on building relationships and generating new SaaS revenue across assigned customer accounts.

Posted 4/11/2026full-timeRemote • Alabama, Arizona, Colorado, Connecticut, Florida, Illinois, Iowa, Kansas, Maryland, Minnesota, Mississippi, Missouri, Montana, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia • 🇺🇸 United StatesSeniorLead💰 $175,000 per yearWebsite

About the role

Key responsibilities & impact

Own a portfolio of assigned customers and proactively manage all commercial activities to increase Net Revenue Retention (NRR).
Identify and execute upsell, cross‑sell, and expansion opportunities within existing accounts.
Develop account growth plans, including multiyear revenue strategies aligned to customer business priorities.
Conduct regular business reviews (EBRs/QBRs) focused on value realization and future opportunities.
Partner with service and product teams to ensure customer satisfaction, product adoption, and renewal readiness.
Forecast expansion and renewal revenue accurately and manage risk within account base.
Own a targeted list of named prospect accounts and drive new SaaS revenue generation from first touch to contract signature.
Conduct outreach, discovery, and solution positioning to convert prospects into active customers.
Build relationships with key decision‑makers and influence buying processes across multiple levels of the organization.
Collaborate with Marketing on campaigns and lead‑generation initiatives.
Serve as the primary commercial point of contact for assigned customers and prospects.
Build strong, trust‑based relationships with executives, functional leaders, and end users.
Act as a strategic advisor, helping customers align internal objectives with the company’s SaaS solutions.
Partner cross-functionally with Product, Client Services, Marketing, and Finance to deliver a seamless customer experience.
Provide customer and market insights that inform product roadmap priorities.
Champion process optimization: Identify and implement creative solutions to streamline processes, reduce costs, and enhance efficiency.

Requirements

What you’ll need

7+ years of experience in account management, sales, or customer-facing SaaS roles with proven quota achievement.
Demonstrated success in driving NRR growth, upsells, and expansions in subscription‑based businesses.
Experience working with large Food and Beverage brands, keenly focused on CPG, Retail and Distribution
Strong experience selling SaaS to mid‑market or enterprise customers
Exceptional discovery, communication, and executive‑level presentation skills.
Ability to manage multiple complex accounts and sales cycles simultaneously.
CRM proficiency (Salesforce or similar).
Strategic thinker with a proactive, ownership-oriented mindset

Benefits

Comp & perks

Remote eligible
Paid time-off and paid vacation time
Medical, Dental, Vision, 401(k) with company match
Fun, collaborative work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsalescustomer-facing rolesSaaSquota achievementNRR growthupsellingexpansiondiscoveryexecutive-level presentation

Soft Skills

strategic thinkingproactive mindsetownershiprelationship buildinginfluencingcommunicationcollaborationprocess optimizationcustomer satisfactiontrust-building