Regions Bank

Events

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

Relationship Banker II

Manager

• Executes on the Bank’s commercial loan origination strategy by working directly with Regions prospects, clients, and centers of influence to develop optimal financing structures to address borrowing needs.
• Underwrites, structures, and documents prospect and client transactions above a designated threshold, generally the most complex and largest of client relationships and circumstances.
• Manages the assigned portfolio by monitoring performance and trends, proactively defining client credit solutions, identifying issues and developing remediation, underwriting, all on a timely basis.
• Ensures all credit process metrics are within prescribed tolerances.
• Accountable for the risk evaluation and associated compliance requirements as defined in respective roles and responsibility matrix for AML, CRA/HMDA, Reg B, and other regulatory/compliance requirements within assigned portfolio and for prospects.
• Reviews interim new money requests for relationships managed up to a defined limit.

Credit Products Commercial Portfolio Manager

Auditor

• Conducts internal audit activities in accordance with the Standards for the Professional Practice of Internal Auditing
• Develops initial audit program to meet the audit engagement objectives with some supervision
• Plans the nature, timing, and extent of engagement procedures
• Develops project timeline to ensure alignment with internal audit annual plan
• Reviews work performed by audit team to ensure documentation is in accordance with the internal audit methodology
• Ensures all audit conclusions are fully supported in work papers
• Coaches internal audit staff throughout the audit engagement to ensure the audit objectives are met
• Drafts audit issues using established criteria in the internal audit methodology
• Ensures that all audit issues are developed accurately and objectively and reflect the audit work performed
• Discusses audit findings and their impacts professionally and confidentially with various levels of the organization as directed by audit management
• Follows-up on management remediation actions as directed by supervisor
• Identifies process improvements for the business based on understanding and analysis of process flows/operations

Senior Auditor

General Counsel

• Partners with business units and senior leaders to provide practical legal advice on issues related to complex business and banking matters
• Provides strategic, pragmatic, and trusted legal advice to business units
• Advises management as to the interpretation of laws and regulations and on new and recent changes in laws and regulations that affect the Bank
• Monitors and remains up to date on emerging legislative developments that may affect the Bank
• Participates in line of business-initiated projects such as drafting policies and procedures on new regulations and amendments or new interpretations of existing regulations
• Provides seasoned assessment of legal risk when business decisions are made, demonstrating particular consideration for the Bank’s reputation as well as our clients and assets
• Provides advanced legal counsel on a wide range of legal issues and works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
• Develops relationships based on trust across the organization; grows internal and external networks
• May work with outside counsel on legal issues impacting the Bank
• May lead and manage other Assistant General Counsel, specialists and/or paralegal staff
• May provide assistance with training bankers, associates, operational staff and customer support staff on legal issues

Assistant General Counsel – Commercial Lending

• Leads and mentors a team of automation developers and partners focused on delivering scalable solutions using UiPath, the Microsoft Power Platform, and other automation technologies
• Develops and implements a structured prioritization framework for automation opportunities based on return on investment (ROI), complexity, business impact, and strategic alignment
• Collaborates with business stakeholders to identify automation opportunities and translate requirements into technical solutions
• Oversees the design and development of end-to-end automation workflows that streamline business processes and improve operational efficiency to achieve business outcomes
• Manages the lifecycle of automation projects from ideation through production support, ensuring timely delivery and high-quality outcomes
• Establishes and enforces best practices for automation development, including governance, documentation, testing, and deployment standards
• Monitors and reports on automation performance, ROI, and adoption across the organization
• Stay current with emerging technologies and trends in robotics process automation (RPA), intelligent automation, and Gen AI, and determine ways to incorporate these into the Regions ecosystem to drive further business value
• Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company’s risk appetite
• Ensures disciplined change management by evaluating risk and control impacts when designing or implementing changes to processes, systems, products, and/or services

Technology Automation Manager

Sales

• Identifies and pursues new leads, prospects, or clients through various means such as cold calling and referrals to achieve specified production goals
• Conducts phone meetings with potential clients to discuss products or services, make proposal presentations, and demonstrate how offerings meet their needs
• Communicates information regarding company products, services, and policies/procedures to new and existing clients
• Negotiates terms and agreements to finalize sales and secure deals
• Possesses and maintains thorough knowledge of company product information
• Stays updated on industry trends, competitor activities, and market conditions to adapt sales strategies accordingly and identify new opportunities
• Ensures that all required client paperwork is complete, accurate, and submitted on time
• Strives to provide exceptional customer experience
• Meets monthly quota goals on a consistent basis
• Develops new business and maintains existing business relationships
• Prepares and presents point of view around a customized client solution to a diverse customer base in a competitive landscape
• Prepares quotes and negotiates terms when appropriate
• Maintains understanding of all product offerings and effectively communicates the benefits of these products to customers

Direct Sales Manager

Security Engineer

• Supports applicable services for cloud applications, infrastructure, platform security, and related technologies within the Cyber Security organization
• Provides technical administration to include troubleshooting support, break-fix operations, patching, and other day-to-day activities for relevant applications
• Stays abreast of industry trends and investigates organizational objectives and needs
• Reviews and maintains operational documentation and reports to support monthly trend analysis as well as project components
• Leads research, proof-of-concept, selection, and implementation of technology solution
• Conducts an advanced level of analysis of pros and cons and build vs buy options
• Explores implementation of new technologies, solutions, and methods to improve business processes
• Leads the examination of technology vision, opportunities, and challenges regarding security standards
• Develops and maintains relevant metrics, controls, and other governance administration related to cyber security technology
• Participates in on-call rotation for the support of any relevant cyber security technologies
• Assists management collaborating with other teams on projects
• Serves as a mentor to team members
• Acts as a role model in adhering to operational processes, standards, and procedures

Data Engineer

• Partners with Regions Technology to Design, Build, and Maintain the data-based structures and systems in support of Data and Analytics and Data Product use cases
• Designates and integrates Big Data tools and frameworks required to provide requested capabilities
• Builds robust, testable programs for moving, transforming, and loading data using big data tools such as Spark
• Coordinates design and development with Data Products Partners, Data Scientists, Data Management, Data Modelers, and other Technical partners to construct strategic and tactical data stores
• Ensures data is prepared, arranged and ready for each defined business use case
• Designs and deploys frameworks to serve data assets to data consumers
• Collaborates and aligns with technical and non-technical stakeholders to translate customer needs into Data Design requirements, and work to deliver world-class visualizations, data stories while ensuring data quality and integrity
• Provides consultation to all areas of the organization that plan to use data to make decisions
• Support any team members in the development of such information delivery and aid in the automation of data products
• Acts as trusted adviser and partner to business leads- assisting in the identification of business needs & data opportunities, understanding key drivers of performance, interpreting business case data drivers, turning data into business value, and participating in the guidance of the overall data and analytics strategy
• Leads a team of analysts, technologists, and other resources to deliver report ready data (RRD) and model ready data (MRD) assets
• Owns accountability for the performance and results of the big data modeling team
• Promotes practices, technologies, and processes for big data modeling that align with departmental strategy

Data Engineer Manager

Backend Engineer

• Oversees application development, modification, and maintenance of applications
• Monitors system applications and ensures systems run smoothly
• Creates reports and other documentation outlining findings/solutions
• Assists with the development and installation of new hardware and software
• Installs and configures systems and other software
• Tests installed software for malfunction detection
• Identifies and resolves business systems issues
• Designs and deploys new applications and enhancements to existing applications, software, and operation systems
• Measures effectiveness and efficiency of existing systems
• Develops and implements strategies to improve systems
• Monitors and tests system performance
• Performs work with some independence of thought, referring more complex problems to senior associates or supervisor/manager

Software Engineer – .NET, Full Stack

• Oversees development and installation of new hardware and software
• Installs and configures systems and other software
• Tests installed software for malfunction detection
• Identifies and resolves business systems issues
• Designs and deploys new applications and enhancements to existing applications, software, and operation systems
• Measures effectiveness and efficiency of existing systems
• Develops and implements strategies to improve systems
• Monitors and tests system performance
• Maintains full ownership of a process typically
• May act as a procedural expert
• May lead the work of junior level associates

Game Engineer

• Stabilizes CRE Term Loans with brokers within the company
• Creates sustainable business relationships that provide loan production opportunities
• Obtains status updates on documentation, transactions, and loans in process
• Assists with preparing reports for production team meetings
• Provides client feedback to ensure maintenance of a competitive position regionally and nationally
• Engages in program education
• Develops collaborative working relationship with internal personnel to ensure continued improvements in customer service

Capital Markets Production Associate

Support Engineer

• Support software systems, provide troubleshooting, technical assistance, installation, and training to software users
• Ensure application support documentation is maintained to the highest quality
• Obtain information on application design and functionality to propose solutions to end users
• Respond to client inquiries concerning software operation and troubleshoots system software and operator complications
• Monitor routine and critical processes and workflows to proactively identify problem trends
• Assist with application implementations and configuration
• Perform root cause analysis and provide technical solutions to production related application errors
• Perform application testing in various environments
• Deploy service releases, patches, requests, and customizations

Information Technology Application Support Analyst

Consultant

• Supports the client sales experience by conducting client consultations and developing solutions
• Facilitates discussions, counsels and implements technical solutions with commercial clients
• Provides guidance and feedback on technology changes that require integration with Regions
• Creates customer recommendations for clients with a goal of assisting these clients gain operating efficiencies through the use of banking services
• Coordinates and facilitates discussions between internal departments, clients and their external vendors to ensure service functionality meets the client’s requirements.
• Partners with sales to create projects plans and identify system requirements
• May partner with application development and other technology partners to define business and functional requirements

Commercial Card Client Technology Consultant

Human Resources

• Consults with business stakeholders to understand their needs and makes expert recommendations for the best practice and scalable use across a range of HR Systems, processes, and functional areas
• Demonstrates ability to independently perform advanced foundational, functional, and security configuration in HRIS Systems
• Adept at utilizing vendor community and other resources to answer advanced questions, solve problems and make advanced system configuration recommendations
• Demonstrates advanced understanding and provides support of HRIS cross-functional areas such as security, business processes, data structures/importing and reporting
• Demonstrates advanced knowledge of several HR functional disciplines and their corresponding system framework
• Uses understanding of functional area disciplines and leverages strong presentation and communication skills, demonstrates ability to work with stakeholders to develop project scopes and manage projects to successful completion
• Monitors information needs and designs new or modifies existing systems to meet changing requirements
• Serves as liaison with information systems staff in resolving programming and related problems
• Performs system maintenance and collaborates with functional and technical staff to coordinate application upgrades
• Focuses on product and service development, delivery and support, and applying key technologies
• Writes, maintains, and supports a variety of reports, queries, or condition rules
• Leads projects that may span across multiple organization areas and levels, and has accountability for ongoing activities or objectives
• Solves complex problems and takes a broad perspective to identify innovative solutions - effectively leveraging internal and external resources when needed
• Leads or directs colleagues
• Develops procedural documentation and job aids and may provide oversight to team members on documentation development
• Seeks opportunities internally and externally to grow professionally within the HRIS Analyst discipline
• Performs with only high level/strategic guidance from HRIS leaders
• Reviews and recommends effective processes for audit controls; provides oversight to others to ensure adherence to audit controls
• Provides expertise and leads HRIS M&A projects
• Recommends new equipment or software in support of objectives
• Collaborates with leaders and cross-functional teams in maintaining a M&A HRIS integration workstream from pre-due diligence to final harmonization
• Provides updates to stakeholders on status of HRIS integrations, fielding feedback and making changes where necessary
• Assists leadership in evaluating the HR data risk and implications of proposed M&A deals

Workday HRIS Consultant

Customer Support

• Provides telephone support for the customers, including counseling regarding loan accounts
• Documents conversations with customers and actions taken
• Takes escalated calls regarding customer questions that require additional research
• Processes customer maintenance requests
• Aids in researching payment discrepancies
• Assists in customer disputing balances
• Prepares customer account letters
• Processes adjustments to customer accounts as requested by collections or management
• Maintains loans, queues, and necessary reports

Relationship Banker II

Credit Products Commercial Portfolio Manager

Senior Auditor

Assistant General Counsel – Commercial Lending

Technology Automation Manager

Direct Sales Manager

Security Engineer

Data Engineer Manager

Software Engineer – .NET, Full Stack

Software Engineer – .NET, Full Stack

Capital Markets Production Associate

Information Technology Application Support Analyst

Commercial Card Client Technology Consultant

Workday HRIS Consultant

Home Improvement Financing Customer Service Specialist