Relationship Banker II

Regions Bank

Relationship Banker II serving customers and growing financial relationships for Regions Bank. Advising customers on consumer and business banking products across Nashville-area branches.

Posted 8/7/2026full-timeNashville • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $46,120 - $55,160 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer engagement and financial product education, ensuring optimal customer experiences while adhering to banking regulations and processes. Proficient in cash handling and operational risk management.

Highest-signal resume keywords

Customer Service ExperienceCash HandlingFinancial Product KnowledgeNMLS RegistrationBanking Regulations Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash TransactionsFinancial Needs AssessmentDigital Banking SolutionsOutbound CallingTransaction Processing

Soft Skills

Communication SkillsProblem SolvingCustomer Relationship Management

Tools & Technologies

Online Banking PlatformsATM Systems

Certifications & Qualifications

NMLS RegistrationLife Insurance License

Industry Keywords

Banking ProcessesOperational Risk ManagementConsumer ProductsBusiness Products

About the role

Key responsibilities & impact

Meet with customers and prospects in person and by phone to determine financial needs
Proactively offer appropriate products, services, and guidance to help customers achieve financial goals
Achieve branch targets and goals by identifying customer needs and providing guidance on Regions’ solutions
Conduct outbound calls from customer and prospect lead lists to expand relationships and acquire new customers
Educate and advise customers on Regions’ consumer and business products and services, including loans and deposits
Educate customers on mobile, online, ATM, and other digital banking solutions
Provide an optimal customer experience, including greeting customers and processing transactions
Own and resolve customer issues
Refer customers to internal experts when complex financial needs are identified
Follow banking processes, procedures, laws, and regulations
Complete duties delegated and assigned by the Branch Manager
Help ensure sound banking practices and manage, identify, and report operational risks

Requirements

What you’ll need

High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, by phone, and through electronic channels
Frequent computer use, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods
Ability to lift up to 20 pounds
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS)
Bachelor’s degree preferred
Life Insurance License preferred
One year of cash-handling, banking, and/or customer service experience preferred

Benefits

Comp & perks

Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Commission incentive plan
Formulaic incentive plan
Overtime eligibility for hours worked over 40 per week