Hiring Event
Regions Bank
full-time
Posted on:
Location Type: Office
Location: Bluffton • South Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $42,390 - $50,378 per year
Job Level
Junior
About the role
- Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
- Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
- Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
- Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
- Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
- Owns and resolves customer issues
- Refers customers to an internal team of experts when complex financial goals and needs are recognized
- Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
Requirements
- High School Diploma or GED
- Ability to work Saturdays as needed
- Ability to handle cash and process cash transactions
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
- Ability to walk and stand for extended periods of time
- Ability to lift up to twenty (20) pounds
- Bachelor’s degree (preferred)
- Life Insurance License (preferred)
- One (1) year of cash-handling, banking, and/or customer service experience (preferred)
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cash handlingprocessing cash transactionscustomer servicebankingloan typesdeposit typesdigital solutionsmobile bankingonline bankingATM services
Soft skills
communicationcustomer experienceproblem solvingteam collaborationattention to detailadaptabilityrelationship buildingtime managementinterpersonal skillsconflict resolution
Certifications
High School DiplomaGEDBachelor’s degreeLife Insurance License