Relationship Banker I

Regions Bank

Relationship Banker I at Regions Bank responsible for customer transactions and service inquiries. Building customer relationships and educating on banking options while achieving branch targets.

Posted 7/21/2026full-timeEnterprise • Alabama • 🇺🇸 United StatesMid-LevelSenior💰 $37,621 - $44,536 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and cash handling while adhering to banking regulations and processes. Proficient in educating customers on banking products and digital solutions to enhance their experience.

Highest-signal resume keywords

Customer Service ExperienceCash Handling SkillsBanking KnowledgeCommunication SkillsProblem Resolution

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash TransactionsBanking ProceduresCustomer Relationship ManagementTyping ProficiencyOperational Risk Management

Soft Skills

Interpersonal SkillsTeam CollaborationAttention to Detail

Tools & Technologies

Digital Banking SolutionsATM SystemsComputer Proficiency

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

BankingCustomer ExperienceFinancial ServicesConsumer Products

About the role

Key responsibilities & impact

Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions
Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution
Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank
Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
Assists branch and fellow team members with basic tasks to aid in customer problem resolution
Refers customers to an internal team of experts when more complex financial goals and needs are recognized
Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs

Requirements

What you’ll need

High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
One (1) year of banking, cash-handling, and/or customer service experience

Benefits

Comp & perks

Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program