Relationship Banker II
Regions Bank
full-time
Posted on:
Location Type: Office
Location: Panama City • Florida • United States
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Salary
💰 $41,508 - $49,644 per year
Job Level
About the role
- Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
- Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
- Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
- Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
- Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
- Owns and resolves customer issues
- Refers customers to an internal team of experts when complex financial goals and needs are recognized
- Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
Requirements
- High School Diploma or GED
- Ability to work Saturdays as needed
- Ability to handle cash and process cash transactions
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
- Ability to walk and stand for extended periods of time
- Ability to lift up to twenty (20) pounds
- Bachelor’s degree (preferred)
- Life Insurance License (preferred)
- One (1) year of cash-handling, banking, and/or customer service experience (preferred)
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cash handlingprocessing cash transactionscustomer servicebankingloan typesdeposit typesdigital solutionsemerging technologyoperational risk management
Soft Skills
communicationcustomer experienceproblem resolutionteam collaborationcustomer relationship management
Certifications
High School DiplomaGEDLife Insurance License