Loan Servicing Operations Analyst
Regions Bank
full-time
Posted on:
Location Type: Office
Location: Hoover • Alabama, Mississippi • 🇺🇸 United States
Visit company websiteSalary
💰 $36,280 - $48,770 per year
Job Level
Mid-LevelSenior
About the role
- Analyzes and interprets data to identify trends and opportunities for process improvement
- Works with managers to apply data to business goals and analytical requirements, which may include capacity planning, volume forecasting and unit costing
- Identifies operational problems and recommends solutions
- Collaborates with team to solve items
- Provides periodic reports to management
- Creates and maintains policies, procedures and training materials to maximize efficiency and customer service
- Works with supervisors and/or managers to ensure that teams comply with the stipulated principles and standards
- Assists with projects led by line of business management
Requirements
- High School Diploma or GED and four (4) years of related experience
- Or Bachelor's degree in a related field
- Ability to research, analyze data, and derive facts
- Ability to work under pressure and meet deadlines
- Analytical and problem-solving skills
- Excellent organizational skills
- Knowledge of banking operations
- Knowledge of business intelligence (BI) tools
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
- Strong written and verbal communication skills.
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysiscapacity planningvolume forecastingunit costingproblem-solvingbusiness intelligence (BI) toolsMicrosoft OfficeExcelWordPowerPoint
Soft skills
analytical skillsorganizational skillscommunication skillsability to work under pressureability to meet deadlinescollaborationprocess improvement
Certifications
High School DiplomaGEDBachelor's degree