Manager, Customer Analytics – Insights
Regions Bank
full-time
Posted on:
Location Type: Office
Location: Birmingham • Alabama, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $121,194 - $151,010 per year
Job Level
Mid-LevelSenior
Tech Stack
SQLTableau
About the role
- Manages the processes of modifying and transforming data into a format that is valuable, readable, and presentable
- Leads and executes cross-functional projects using advanced data analysis techniques to discover insights that will drive strategic decisions and efficiencies
- Prepares information and makes presentations to various audiences including executives, senior and mid-level managers and associates
- Manages the design and delivery of reports that analyze business functions, key operations and performance metrics, and trends impacting the company to determine appropriate action
- Oversees the requests process for data analysis through tracking requests submitted, prioritization, approval, etc.
- Identifies trends and seeks opportunities for continuous improvement
- Performs general management duties which includes recruiting, training, developing and supervising analyst-level employees
Requirements
- Master's degree in Business, Computer Science, Information Systems, Finance, Statistics, or related field and six (6) years of experience in a data analytics or related role
- Or Bachelor’s degree in Business, Computer Science, Information Systems, Finance, Statistics, or related field and eight (8) years of experience in a data analytics or related role
- Prior experience in a supervisory/management role
- Prior experience utilizing analytical software such as Structured Query Language (SQL), Statistical Analysis System (SAS), SAS Enterprise Miner, and applicable Microsoft Office applications
- Advanced knowledge of business intelligence software (e.g. Tableau, Power BI)
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdata transformationreport designperformance metrics analysistrend identificationcontinuous improvementsupervisory skillsanalytical softwarebusiness intelligencepresentation skills
Soft skills
leadershipcommunicationproject managementcross-functional collaborationtrainingdevelopmentsupervisionstrategic decision-makingorganizational skillsaudience engagement