Bi-lingual Content Designer
Regions Bank
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • Alabama, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $87,684 - $115,960 per year
Job Level
Mid-LevelSenior
About the role
- Plans, designs, and writes content that is featured throughout website or app experiences, including writing user interface copy, website copy, emails, in-app and SMS notifications, navigation and menu labels, error messages, etc.
- Actively participates in the design process from beginning to end, including creating journey maps and user flows, providing design feedback, and contributing to the overall direction of the product’s user experience
- Designs the information architecture and hierarchy of content, collaborating with UX partners
- Practices UX design principles and methodologies to inform research and create wireframes and prototypes
- Creates content models, documenting and mapping out different types of content that will be featured in the product, considering how they all relate to each other
- Leverages data, user research, and testing to inform content decisions and recommendations
- Advocates for the end user by empathizing with and understanding user needs
- Presents work, and articulates an approach to a breadth of stakeholders, including UX, product, marketing, legal, and technology
- Recognizes opportunities to influence and change status quo to advocate for better user experiences
- Collaborates with other UX content designers to develop, evolve, and maintain design systems and content style guides, ensuring consistency throughout the product
- Works closely with UX leadership to inform and improve processes
- Facilitates content critiques and cross-functional workshops to improve content execution
- May train and mentor less experienced associates
Requirements
- Bachelor’s degree in English, Journalism, Marketing, or related field and five (5) years of professional experience with User Experience (UX) writing, content strategy, or content design for websites or applications
- Or High School Diploma or GED and nine (9) years of professional experience with User Experience (UX) writing, content strategy, or content design for websites or applications
- Advanced experience in user-focused writing across web and mobile environments
- Experience with Agile development process and associated project management tools (e.g. Jira, Confluence, etc.)
- Experience with collaborative user interface (UI) design tools (e.g. Figma, Sketch, etc.)
- Experience working in a distributed team
- Experience working in financial services or other highly regulated industry
- Experience working with and adhering to content style guides (e.g. AP style)
- Experience working with enterprise design systems or component libraries
- Experience working with stakeholders for reviews and approvals
- Fluent in Spanish and English, preferred.
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
User Experience (UX) writingcontent strategycontent designuser-focused writinginformation architecturewireframesprototypescontent modelsAgile developmentcontent style guides
Soft skills
collaborationempathycommunicationpresentationadvocacyinfluencementoringfacilitationfeedbackproblem-solving