Systems Engineer

• Evaluates system specifications, input/output processes, and working parameters for hardware/software compatibility
• Troubleshoots and resolves complex technical issues related to mainframe systems and applications
• Administers, configures, and maintains mainframe systems, including hardware, operating systems, and software components
• Maintains operational effectiveness and efficiency by monitoring, evaluating, and adjusting mainframe operating systems
• Maintains quality service by establishing and enforcing organization standards
• Maintains installation records by documenting system configurations, procedures, and best practices
• Resolves problems by determining cause, providing technical assistance to applications and other support staff
• Develops and implements backup and disaster recovery strategies to ensure business continuity
• Covers on call 24x7 on a rotating basis for problem resolution and SEV1 incidents

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