Customer Success Manager

• Administration & development of HubSpot: setup, maintenance and optimization of workflows, pipelines, dashboards and reports.
• Automation & integration: design, implementation and maintenance of automations using Make.com and n8n to connect marketing, sales and service processes.
• Process analysis & optimization: analyze existing CRM and data processes and implement efficient, scalable solutions.
• Interface management: develop and maintain integrations between HubSpot and third-party systems (e.g., ERP, e-commerce, support systems).
• Quality assurance & data management: ensure data quality, segmentation and compliance (e.g., GDPR).
• Support & training: support internal teams in using the CRM system and conduct training sessions.

CRM and Automation Specialist – HubSpot, Make.com, n8n

CRM & Automation Specialist – HubSpot, Make.com, n8n

CRM- und Automatisierungsspezialist – HubSpot, Make.com, n8n