Digital Operations & Tool Manager – Process Optimization & Automation
REGION10 GROUP GmbH
full-time
Posted on:
Location Type: Hybrid
Location: Gaimersheim • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Central management and further development of internal tools such as HubSpot, Aircall, Jira, Confluence, Dropbox, SharePoint, Easybill, and more.
- Analyze, automate, and document processes — e.g., using Make.com or native tool integrations.
- Optimize internal workflows through cross-tool logic, automations, and clear responsibilities.
- Collaborate with all teams (Sales, Support, Development, Administration, Executive Management) to capture internal requirements in a structured manner.
- Roll out and train users on new systems, including access rights management, system architecture, and process manuals.
- Monitor and continuously improve existing tool landscapes and data flows.
- Provide a support function for operational questions about tools and processes (e.g., ticketing, CRM usage, data flows).
Requirements
- Experience in tool management, digitalization, IT-related process optimization, or automation.
- Solid knowledge of common cloud/SaaS systems (e.g., HubSpot, Jira, Make, Dropbox, SharePoint, Easybill).
- Strong understanding of processes and data flows — you identify patterns, gaps, and opportunities.
- Analytical thinking, structured way of working, and a high degree of personal responsibility.
- A true "bridge builder" between technology, people, and processes.
- Very good German language skills; ideally also good English skills.
Benefits
- €1,000 welcome bonus for successfully joining us.
- State-of-the-art equipment — work with high-quality hardware from Apple, Dell & Logitech.
- Creative freedom in a central key role — you can make a real impact.
- Home office & remote options — work where you are most productive.
- Flexible working hours with time tracking — flexibility with structure.
- Free specialty coffees & soft drinks in the office.
- Canteen with breakfast & lunch — freshly prepared daily at an affordable flat rate.
- Rooftop terrace — ideal for breaks, brainstorming, or after-work sunsets.
- Team events such as a summer party & Christmas celebration.
- Individual training and development opportunities — for your professional and personal growth.
- Free parking & good public transport connections.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process optimizationautomationdata flow analysistool managementdigitalizationcloud systemsSaaS systemssystem architectureaccess rights managementdocumentation
Soft skills
analytical thinkingstructured workingpersonal responsibilitycollaborationcommunicationproblem-solvingtraininguser supportcross-team coordinationbridge building