Call Center Agent – Career Changer
regiocom SE
full-time
Posted on:
Location Type: Hybrid
Location: Magdeburg • Germany
Visit company websiteExplore more
Salary
💰 €2,460 per month
About the role
- Handle customer inquiries about contracts, tariffs, and invoices — by phone and in writing
- Provide support for topics such as supplier switches and electricity and gas connections
- Act as the voice of customer service and ensure genuine customer satisfaction
Requirements
- Motivated and willing to learn during our initial basic training in the first weeks
- Commitment to high-quality service and empathy in customer interactions
- Very good written and spoken German
Benefits
- Permanent employment contract (open-ended)
- Weekends off
- Fully paid basic training
- Financial contribution toward the Deutschlandticket (regional public transport pass)
- Free fitness activities at the company's on-site sports hall
- Personal development opportunities (communication, numeracy, etc.)
- Advancement opportunities through talent development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
motivatedwilling to learncommitment to high-quality serviceempathycustomer satisfactionwritten communicationspoken communication