Customer Service Advisor, Call Center Agent – Inbound Logistics Project
regiocom SE
full-time
Posted on:
Location Type: Office
Location: İzmir • 🇹🇷 Turkey
Visit company websiteSalary
💰 TRY 58,000 per month
Job Level
Mid-LevelSenior
About the role
- You handle all incoming phone inquiries related to parcel tracking and returns (return shipments)
- You bring a smile to customers' faces
- You delight customers with your responses
Requirements
- Excellent German language skills, written and spoken (C1 level)
- Experience using common PC applications
- Enjoys telephone communication
- Strong communication skills
- Clear and persuasive communication style
- Solution-oriented mindset
Benefits
- Monthly quality bonuses of up to 12,000 TL gross
- Guaranteed timely salary payments
- Long-term job security with a permanent contract
- Intensive and fully paid on-site training
- Assistance with work permit applications for expatriates
- Support with the relocation process from abroad to Turkey
- Health check and comprehensive dental treatment once a year – FREE
- Top private supplemental health insurance
- Meal and transportation allowances paid with salary + attendance bonus
- Team activities to boost morale and promote wellbeing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillssolution-oriented mindsetclear communication stylepersuasive communicationtelephone communication