Customer Advisor, Sales
regiocom SE
full-time
Posted on:
Location Type: Office
Location: Burgas • 🇧🇬 Bulgaria
Visit company websiteSalary
💰 €1,230 per month
Job Level
Mid-LevelSenior
About the role
- Provide telephone and written customer support in German
- Handle customer inquiries (personal data updates, invoice clarification, tariff advice and optimization, contract renewals, and cross-selling of fixed-line products)
- Advise customers on suitable options and upgrades
Requirements
- Strong German language skills, spoken and written (minimum C1)
- Proficient with common PC applications
- Strong communication skills
- Comfortable and confident making phone calls
- Customer-focused and service-oriented
Benefits
- Secure position with a permanent employment contract from day one
- Fixed salary plus unlimited monthly bonuses
- Generous welcome bonus
- Increasing vacation entitlement up to 26 days
- Intensive, fully paid on-site training and ongoing support from subject-matter contacts, trainers and coaches
- Work-from-home option after successful onboarding and good performance following the probationary period
- Contribution to commuting costs if your residence is outside the city
- Career progression through our 'Talent' training program after the probationary period
- Flexible part-time options: 4, 6 or 8 hours
- Additional health insurance with Bulstrad to support your wellbeing
- Monthly allowance of 150 Leva (net)
- Career development specialist to support your growth within the company
- Discounted Multisport card for fitness and relaxation at favorable rates
- Fresh fruit, coffee and water available in the office
- Monthly events for all colleagues on a variety of topics
- Attractive discounts at local businesses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
German language skillsPC applications
Soft skills
communication skillscustomer-focusedservice-orientedtelephone supportwritten supportconfidence in phone calls