Customer Advisor, Call Center Agent – Telecommunications
regiocom SE
full-time
Posted on:
Location Type: Office
Location: Sakarya • 🇹🇷 Turkey
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Handling all telephone inquiries related to mobile services
- Providing responses that delight and inform customers
- Acquiring customers for products and services
- Presenting appropriate offers for the modern cable network
Requirements
- Enthusiasm for sales and the ability to engage customers with products and services
- Experience in telephone customer support, customer retention and telesales
- Commitment to project and company success
- Excellent German language skills, written and spoken (C1 level)
- Confident use of common PC applications
- Reliability
- Flexibility in meeting requirements
- Results-oriented work approach
Benefits
- Permanent employment contract
- Secure position in a modern working environment
- Fair compensation with potential for additional bonus payments
- Individual training and development opportunities
- Intensive, fully paid on-site training and ongoing support from subject matter contacts, trainers and coaches
- Framework that enables a good work–life balance for family and career
- Meal allowance and travel allowance
- Private supplementary health insurance
- Assistance with applying for a work permit (if necessary)
- Support with relocation from abroad to Turkey
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
telephone customer supportcustomer retentiontelesalesGerman language skills
Soft skills
enthusiasm for salescustomer engagementcommitment to successreliabilityflexibilityresults-oriented work approach