Customer Service Team Lead
regiocom SE
full-time
Posted on:
Location Type: Hybrid
Location: Magdeburg • 🇩🇪 Germany
Visit company websiteSalary
💰 €2,885 per month
Job Level
Senior
About the role
- Coach and develop your team
- Monitor performance targets and implement appropriate measures
- Maintain daily communication with your team
- Hold regular team meetings and one-on-one employee discussions
Requirements
- You can inspire people and explain complex topics clearly (very good German skills: C1)
- Completed commercial vocational training (e.g., business administration) or equivalent
- Several years of experience in people management
- You think commercially and find solutions before others spot problems
- You listen attentively but can also make clear decisions
- You understand what customers need — and how to exceed expectations
- You maintain an overview even when things get hectic
Benefits
- Permanent full-time or part-time position — a secure job with prospects
- Flexible working hours between 07:00 and 20:00 — set your own rhythm
- €2,885 gross salary + attractive performance-based bonuses
- After onboarding, you can work flexibly from home
- Subsidy for the Deutschlandticket (public transport pass)
- Free sports activities in our on-site gym + partnership with FitX
- Company pension plan & group accident insurance for your protection
- A supportive team and projects that are fun to work on!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
coachingteam developmentperformance monitoringcommunicationproblem-solvingdecision-makingcustomer understandingattentive listeningcommercial thinkingoverview management
Certifications
commercial vocational trainingbusiness administration