RegASK™

Senior Sales Operations Specialist

RegASK™

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇸🇬 Singapore

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Job Level

Senior

Tech Stack

SQLTableau

About the role

  • Own Salesforce configuration: custom objects, fields, validation rules, flows, approval processes, and page layouts
  • Manage user permissions, profiles, roles, and record types
  • Build and maintain reports, dashboards, and automated workflows to support GTM analytics and forecasting
  • Ensure CRM hygiene, deduplication, and data validation processes
  • Design and optimize lead, opportunity, and account lifecycle processes
  • Administer marketing and sales modules, including list segmentation, email workflows, lead scoring, and form management
  • Sync and troubleshoot Salesforce-HubSpot integration (e.g field mapping, sync errors)
  • Define and track KPIs across the funnel (e.g MQL to SQL conversion, pipeline velocity, sales cycle)
  • Build GTM dashboards for leadership and sales teams
  • Support accurate pipeline management and forecasting
  • Integrate and maintain tools including Salesforce, HubSpot, Gong, ZoomInfo, LinkedIn Sales Navigator etc
  • Evaluate and recommend tools to improve GTM efficiency
  • Work closely with sales, customer success, marketing, and finance teams to align operational goals and maximize system efficiency
  • Manage system updates and projects using tools like Jira, ensuring timely delivery of solutions
  • Document process and provide training to end-users on Salesforce best practices and support troubleshooting efforts as needed.

Requirements

  • At least 5 years of hands-on experience in Salesforce development, configuration, and maintenance in a B2B SaaS company
  • Expertise in Salesforce customization (e.g., workflows, dashboards, reports)
  • Knowledge of integrating Salesforce with external tools (e.g., HubSpot Marketing Hub, gong, SalesNav, outlook, etc.)
  • Familiarity with data analytics/reporting tools within Salesforce
  • Strong data analysis skills (Excel, Looker/Tableau/PowerBI)
  • Understanding of sales and marketing funnel metrics and how to influence them through tooling
  • Familiarity with CPQ, revenue attribution, or customer success tooling (e.g Gainsight)
  • Experience using Jira for project management is a plus
  • Salesforce Administrator certification (strongly preferred)
  • Excellent communication skills; must be a native English speaker
  • Strong collaboration skills to work effectively with cross-functional teams
Benefits
  • Remote Work Details: This role is fully remote; candidates must have access to reliable high-speed internet and a conducive work environment. Proficiency with remote collaboration tools (e.g., Microsoft Teams, Jira) is essential.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce configurationcustom objectsvalidation rulesautomated workflowsdata validationlead scoringSalesforce customizationdata analysisreporting toolsCPQ
Soft skills
communication skillscollaboration skills
Certifications
Salesforce Administrator certification