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R

SAP Functional Analyst, SD

Refresco

Enterprise Application Functional Analyst designing, implementing, and supporting SAP and Salesforce CRM solutions. Managing enhancements and production support activities for Sales and Distribution processes.

Posted 5/8/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $123,140 - $135,455 per yearWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Enterprise Application Functional Analyst responsible for the evaluation, design, implementation, and support of Sales and Distribution (Order-to-Cash) solutions across SAP S/4HANA and Salesforce Customer Relationship Management (CRM) platforms.
  • Manage the life cycle of small and medium enhancements and production support issues
  • Able to fully understand the business's concepts, practices, and procedures
  • Works with identified subject matter experts (SMEs) to develop a solid understanding of SAP and Salesforce processes and provide continuous training
  • Create and maintain required documentation including design and functional specs
  • Develop test cases and assist the team with testing
  • Support large initiatives such as the implementation of new technologies and application of enhancement and support packs.
  • Should be proactive and willing to learn
  • Provide thought leadership toward the adoption of new trends in their area of expertise

Requirements

What you’ll need
  • Bachelor’s Degree in Industrial Production, Business, Information Systems or another related field preferred
  • 5+ years of hands-on configuration experience in SD module
  • 2+ full life cycle implementations with a focus on SD
  • 2+ years of experience supporting or implementing Salesforce Sales Cloud and/or Service Cloud (experience may be concurrent with SAP experience)
  • 3+ years of experience in the manufacturing industry
  • Expertise in the design, delivery, and support of SAP SD module.
  • Hands-on experience configuring and supporting Salesforce Sales Cloud and/or Service Cloud including: Lead, Account, Contact, Opportunity, and Quote process
  • Working understanding of integration between Salesforce and SAP S/4 including master data synchronization and transactional data flow.
  • Effectively delivered solutions that provide the required sales and distribution functionality
  • Extensive experience with Sales Orders, Pricing, Billing and Transportation
  • Experience with EDI Orders, ASNs and other SD/EDI-related messages
  • Extensive knowledge of integration points across SAP modules such as MM, QM, TM, WM and FI/CO
  • Experience in working with ABAP developers to troubleshoot programs
  • Experience with S4 and/or professional certification preferred

Benefits

Comp & perks
  • Medical/Dental/Vision Insurance
  • Health Savings Accounts and Flexible Spending Accounts
  • Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
  • Short-term disability and long-term disability
  • Pet Insurance
  • Legal Benefits
  • 401(k) Savings Plan with Company Match
  • 12 Paid Holidays
  • 10 Vacation Days and 5 Paid (Sick) Time Off Days
  • Well-being Benefit Discount and Total Reward Programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SAP S/4HANASalesforce CRMSD module configurationSalesforce Sales CloudSalesforce Service Cloudintegration between Salesforce and SAPSales OrdersPricingBillingTransportation
Soft Skills
proactivewilling to learnthought leadershipcommunicationcollaboration
Certifications
professional certification