SVP, Enterprise Customer Experience Strategy Leader
Synchrony
Director, Merchandising – Women's Apparel
Reformation
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $160,000 per year
Job Level
Lead
About the role
- Set and drive the merchandise vision, strategy, and product line architecture to deliver a best-in-class assortment for the Reformation customer.
- Own seasonal OTB, top-line revenue, margin, and profitability goals; reforecast regularly and advocate for capital allocation.
- Leverage customer and market insights to identify white space opportunities, shape assortment strategies, and influence design direction.
- Develop a global line plan that balances fashion newness, programs, and carryforward styles; oversee lifecycle management and replenishment strategies for evergreen categories.
- Partner cross-functionally with design, planning, production, supply chain, marketing, eCommerce, and retail to drive sales, gross margin, and inventory productivity.
- Build, mentor, and lead a high-performing merchandising team; provide clear goals, coaching, and professional development.
- Oversee weekly, monthly, and seasonal reporting on sales, inventory, and margin and translate insights into actionable strategies.
- Represent merchandising in senior leadership forums and communicate merchandising strategies and outcomes to executive leadership and key stakeholders.
- Champion innovation and process improvements that enhance productivity and strengthen cross-functional collaboration.
Requirements
- 8–10 years of merchandising/buying experience, with at least 3+ years in a leadership role.
- Proven track record of achieving sales, margin, and profitability targets.
- Strong analytical skills, including expertise in merchandise planning, OTB management, and financial modeling.
- Deep experience in Women’s Apparel, preferably across both e-commerce and retail channels.
- Advanced Excel and data analysis capabilities.
- Strong strategic, financial, and product acumen.
- Exceptional leadership and communication skills, with the ability to align cross-functional teams.
- Customer-obsessed, with a sharp eye for product and trends relevant to Reformation’s brand and consumer.
- Entrepreneurial, analytical, and solutions-oriented, thriving in a fast-paced, high-growth environment.
- Passionate about sustainability and innovation in fashion.
Benefits
- Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
- Competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
- Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (sustainable) funds.
- Fertility care support through Carrot and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
- Employer donations to community efforts on a yearly basis.
- Clothing discount, culture events (like annual Ref Values week) and Volunteer Time Off.
- Opportunities for growth and professional development.
- Anticipated base salary range $140,000 - $160,000 + 15% bonus eligibility; may be eligible for annual discretionary bonus.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
merchandisingbuyingOTB managementfinancial modelingdata analysisExcelmerchandise planninglifecycle managementreplenishment strategiesassortment strategies
Soft skills
leadershipcommunicationanalytical skillsstrategic acumenfinancial acumenproduct acumencoachingteam buildingcustomer obsessionentrepreneurial mindset
