Referral Jobs (askreferral.io)

Payroll Incident & Risk Lead

Referral Jobs (askreferral.io)

full-time

Posted on:

Location Type: Remote

Location: Anywhere in Europe

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Salary

💰 $49,900 - $112,300 per year

Job Level

About the role

  • Spearhead the strategic development and execution of global payroll risk and incident management.
  • Lead critical programs to enhance our risk posture, drive resolution of high-impact incidents and partner across teams.
  • Mentor team members, evolve frameworks, and influence how Remote grows with control and confidence.
  • Drive the strategic use and evolution of the Country Maturity Matrix and other risk scoring tools.
  • Oversee quarterly and ad-hoc risk assessments, ensuring accurate, scalable processes and actionable outputs.
  • Serve as the escalation point and lead coordinator for complex or high-impact payroll incidents globally.
  • Establish scalable, high-trust processes for triaging, investigating, and learning from incidents.
  • Mentor and develop Specialists and Managers in risk assessment, incident handling, and RCA facilitation.

Requirements

  • Proven extensive experience in payroll risk management, incident response, compliance, or operations management preferably in global payroll, finance, SaaS or regulated industries.
  • Demonstrated ability to lead incident response and implement sustainable, data-driven solutions.
  • Expertise in designing and scaling risk governance frameworks and tools.
  • Experience mentoring or managing others in a distributed, remote-first environment.
  • Strong project management skills with the ability to lead cross-functional initiatives end-to-end.
  • Excellent communication and influence skills, including experience presenting to senior stakeholders.
  • High emotional intelligence, sound judgment, and comfort operating in ambiguity and complexity.
  • Familiarity with tools like Notion, Monday.com and RCA methodologies (e.g., 5 Whys, Fishbone) is a plus.
Benefits
  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
payroll risk managementincident responsecomplianceoperations managementrisk governance frameworksdata-driven solutionsrisk assessmentsRCA facilitation
Soft Skills
leadershipmentoringproject managementcommunicationinfluenceemotional intelligencesound judgmentoperating in ambiguity