Manager

• Manage the day-to-day delivery of the Test Centre Network service in multiple test centre sites.
• Ensure high quality performance & adherence to operational policies & procedures.
• Manage staff shifts using Joined Up.
• Provide ID checking, invigilation & security checks as needed.
• Conduct Regular Performance Management meetings, Team Performance and caseload conferencing reviews.
• Provide technical expert support and advice for the team.
• Monitor quality of customer service and implement improvements based on customer survey results.

Regional Test Centre Manager

Country Manager

Commercial Planning Manager

Planning Manager

Commercial Manager – Landfill & Gas

Country Manager – UK