Accounts Receivable Manager

REE Medical

Accounts Receivable Manager leading operational excellence in AR functions focused on invoices, collections, and customer experiences in the United States.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $95,000 - $110,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead, mentor, and develop the Accounts Receivable team, fostering a high-performance, accountable culture.
Establish clear goals, KPIs, and expectations aligned with company financial objectives.
Oversee hiring, onboarding, training, and ongoing professional development.
Manage team capacity, including timecards, PTO, and workload distribution.
Oversee end-to-end AR operations including invoicing, collections, cash application, and dispute resolution.
Lead complex collections efforts with a strong emphasis on customer service and relationship management.
Design and implement custom billing plans and payment arrangements tailored to client needs while protecting company cash flow.
Serve as the escalation point for sensitive or high-value accounts.
Partner with customers to resolve billing issues, negotiate payment terms, and improve overall satisfaction.
Develop and maintain weekly and monthly AR reporting packages for Finance leadership.
Track and analyze key performance metrics, including Days Sales Outstanding (DSO), Aging and delinquency trends, Collection effectiveness, Invoice accuracy and cycle times.
Provide actionable insights and recommendations to improve cash flow and reduce risk.
Build and refine dashboards to enhance visibility into AR performance.
Act as the subject matter expert (SME) for billing and collections processes.
Identify opportunities to streamline workflows, improve efficiency, and enhance customer experience.
Ensure compliance with internal controls, financial policies, and data privacy standards (PII/PHI where applicable).
Collaborate cross-functionally with Sales, Customer Success, and Finance to align billing processes with client lifecycle needs.
Support forecasting and cash flow planning through accurate AR data and trend analysis.
Ensure timely and accurate invoice in accordance with contract terms and company policies.
Monitor team performance against service-level expectations and departmental KPIs.
Provide hands-on support when needed to ensure continuity during peak periods or staffing gaps.
Maintain strong communication with internal and external stakeholders to ensure efficient issue resolution.

Requirements

What you’ll need

7+ years of experience in Accounts Receivable, with at least 5+ years in a leadership role
Proven experience managing custom billing plans and payment arrangements.
Strong background in collections with a customer service–focused approach
Experience owning and delivering AR reporting and performance metrics
Proficiency with accounting/ERP systems and reporting tools
Experience with Netsuite and system implementation is a plus
Excellent communication, negotiation, and problem-solving skills
Proficiency in data analysis and reporting, with the ability to leverage technology to drive process improvement.

Benefits

Comp & perks

Health, dental, and vision insurance with Company-sponsored Life Insurance
Retirement savings plan with company match
Vacation time off, sick time off, and holidays
Ongoing training and development programs
Opportunities for advancement within the company
Flexible work schedules
Remote first environment with company-wide conferences annually
Employee assistance program for personal and family well-being
Employee discounts on products and services through Insperity
Recognition programs for outstanding performance
Company-sponsored social events and activities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Accounts Receivableinvoicingcollectionscash applicationdispute resolutionbilling planspayment arrangementsdata analysisreportingperformance metrics

Soft Skills

leadershipmentoringcustomer servicecommunicationnegotiationproblem-solvingcollaborationaccountabilityefficiency improvementstakeholder management