Analyst, LTL Carrier Relations

Redwood Logistics

Analyst managing LTL Carrier Relations to strengthen partnerships and optimize performance metrics. Collaborating with multiple departments to enhance logistics services for customers.

Posted 7/22/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in LTL industry operations and data management, leveraging Transportation Management Systems to drive improvements in carrier performance and operational strategies. Strong relationship-building and communication skills are essential for collaborating with internal teams and external stakeholders.

Highest-signal resume keywords

LTL Industry KnowledgeTransportation Management SystemsData Analysis and Problem SolvingRelationship ManagementStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementLogistics ExperienceOperational Metrics DevelopmentFinancial Metrics AnalysisCarrier Scorecard Management

Soft Skills

Interpersonal SkillsPresentation SkillsTeam CollaborationGrowth MindsetPositive Attitude

Tools & Technologies

Transportation Management Systems

Certifications & Qualifications

Bachelor's Degree or Higher

Industry Keywords

LTL CarriersFreight AuditProcurementCarrier Escalation ManagementCarrier Aging Management

About the role

Key responsibilities & impact

Manage and develop LTL Carrier Scorecards encompassing operational & financial metrics.
Leverage scorecards to drive positive change both internally & externally with carrier partners
Contribute to customer onboardings & implementations, partnering with LTL carriers to successfully align on operational strategies and customer requirements as a result of Procurement events for new and/or existing customers
Establish key relationships internally to learn how the Redwood Operations, Freight Audit & Pay and Procurement teams operate.
Represent these departments in a carrier facing role to drive improvements to critical processes that drive the Redwood business
Manage escalations from within the business and drive corrective action within the LTL carrier network.
Develop relationships with key stakeholders representing Redwood processes
Assist in carrier aging management and resolution, driving improvements from rate discrepancies and disputes, and ultimately deploying new processes internally and externally to increase percentage of Freight Bills paid within terms
Learn all Redwood systems & Transportation Management Systems and become an expert of data management from the system in order to quantify carrier performance
Manage internal communications that represent changes in LTL industry including weather or other events causing disruption in LTL carrier industry
Travel to LTL carrier offices & local terminals to represent Redwood and our customers.
Build out carrier contacts spanning Pricing, Operations, Collections & Technology departments
Travel to prospective customers to collect information on their product and operations to facilitate Redwood offering best LTL solution

Requirements

What you’ll need

Core understanding of LTL industry and experience interacting with LTL carriers
3-5 years experience in a logistics capacity at a company or 3PL
Proven ability to consume & leverage data to drive positive change and solve problems
Experience with Transportation Management Systems and understanding of systems integrations facilitating financial transactions
Strong communication skills and ability to thrive in a team environment
Strong interpersonal skills; ability to rapidly develop and cultivate relationships with peers and external stakeholders
Presentation skills to senior leaders internally and externally
Growth mindset and positive can do attitude
Exceptional written and verbal communication skills, including presentation skills
This position requires travel to carriers and occasional customers
Bachelors degree or higher

Benefits

Comp & perks

Access to experts and resources for your Learning & Development journey
Opportunity for internal mobility
Employee referral bonus program
Employee Resource Groups (ERGs)
Annual fundraising and volunteer events to give back to communities
Paid time off, floating holidays, time off to volunteer and rollover
Paid parental leave
Medical, dental, vision and 401k plans (with match)
Flexible spending account, mass transit and dependent care plans available
Health savings account, with a annual company contribution for plan participants
Short-term and long-term disability; life insurance policies subsidized by company
Additional benefits including pet insurance, accident care, access to legal advice and more