Technical Architect, Oracle RWD

Redwood Logistics

Oracle Technical Architect responsible for documenting, implementing, and supporting integrations at Redwood Logistics. Collaborating with clients to translate functional requirements into technical configurations.

Posted 5/19/2026full-timeRemote • Illinois, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudOracleSQL

About the role

Key responsibilities & impact

Conduct RedwoodConnect training sessions and design workshops
Gather and translate documented requirements and processes to middleware and integration configuration
Performs product configuration per the requirements defined
Thoroughly test Integration per the requirements defined
Report on daily responsibilities and tasks
Maintaining and designing new integrations using visual mapping tools including the Altova product suite and other web based tools.
Perform data transformations using XML/JSON.
Unstructured and structured data transformations with formats like CSV, TXT, EDI, and other basic data types
Design and develop process orchestrations using technologies such as RedwoodConnect and other platforms.
Investigate and recommend solutions to customer concerns, ensuring customer satisfaction
Recommend, document, and execute new department protocol to better meet planned objectives
Become a practitioner of Redwood Platform Services best business practices
Provide technical expertise (i.e. application features, functionality, capabilities, data file requirements, database structure, data migration, etc) on the project at-hand and support the internal team during the life cycle of an implementation project
Configuring application and functionality based on documented requirements/configuration work books
Creating and maintaining customer-facing and internal project documentation
Serve as a support, training, or reporting point of escalation
Communicating project issues that may impact the project success to the appropriate management
Working with other team members and client(s) to coordinate deliverables
Working with project team(s) to resolve data, functional and/or application issues
Provide post implementation support for existing configurations and processes; advance support as indicated

Requirements

What you’ll need

Bachelors degree in Business, Supply Chain, Computer Science or related field preferred
Minimum of 3 years in Operations, Customer Service, Technology or other related role strongly preferred, where 2+ years within transportation/logistics
Act as a leader who encourages collaboration and teamwork
Project Management experience strongly preferred
Experience with process, system integration, and database/data object relationship design
Superior verbal and written communication and interpersonal skills
Comfort using and learning new technology
Excellent organizational abilities and prioritization skills
Builds rapport quickly and effectively cross-functionally
Critical thinker with proven analytical skills
Strong customer service focus
Ability to adapt quickly to changing needs/timelines without loss of momentum
Proven presentation or training experience
Ability to travel up to 10%
Basic understanding of Zendesk, AWS, Architecture/Cloud computing
Experience with integration technologies, understanding of various data formats such as XML/JSON, EDI, or hierarchal flat files , or an understanding of integration tools such as MuleSoft or the Altova suite of products a very strong plus but not required
Proficient in Oracle Products (OTM, GTM & Cloud WMS), Excel, Mapforce, SQL, Reporting, JIRA, Confluence, and LucidChart

Benefits

Comp & perks

Access to experts and resources for your Learning & Development journey
Opportunity for internal mobility
Employee referral bonus program
Employee Resource Groups (ERGs)
Annual fundraising and volunteer events to give back to communities
Paid time off, floating holidays, time off to volunteer and rollover
Paid parental leave
Medical, dental, vision and 401k plans (with match)
Flexible spending account, mass transit and dependent care plans available
Health savings account, with a annual company contribution for plan participants
Short-term and long-term disability; life insurance policies subsidized by company
Additional benefits including pet insurance, accident care, access to legal advice and more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data transformationintegration configurationprocess orchestrationXMLJSONCSVTXTEDIOracle ProductsSQL

Soft Skills

collaborationteamworkcommunicationorganizational abilitiesprioritizationcritical thinkinganalytical skillscustomer service focusadaptabilitypresentation skills