RedSeal, Inc.

Sales

• Meet and exceed both quarterly and annual bookings goals.
• Create and develop pipeline of qualified opportunities to capture new logos and expand the platform within current customers.
• Accurately (90% or better) forecast monthly, quarterly and annual close rates.
• Achieve 95% or better support renewal rate for existing customers.
• Maintain up-to-date information (activities, next steps, support cases, technical blockers, etc.) on active pipeline opportunities within Salesforce.com.
• Create account-specific strategy and plans for Top 10 Expansion opportunities.
• Build and maintain trusted relationships with associates and customers.
• Coordinate and collaborate with the Sales Engineering (pre-sales) and Professional Services (post-sales) organizations to ensure the availability of technical resources to meet customer and sales requirements.
• Develop deep understanding of RedSeal Platform capabilities in order to present to multiple persona (technical user through executive) within current and prospect customers.
• Understand and effectively navigate complex procurement processes by building executive relationships with key purchasers and influencers.
• Develop business strategies and solutions for complex and multi-faceted customer problems.
• Coordinate with appropriate RedSeal groups to generate and deliver winning proposals, RFI/RFP responses and Statements of Work.
• Maintain, track and report standardized sales metrics to leadership on a regular basis.
• Provide periodic reports, as required, to management on key opportunities, new business, business at risk, market trends and the competitive landscape, including pricing and feature sets.
• Provide customer feedback to other RedSeal teams regarding product, market development and other sales opportunities.
• Influence and negotiate with peers, partners and customers using a Win/Win philosophy.
• Identify and attend industry forums, tradeshows and events, as required.

Sales Director