Talent & Culture Manager
RedRover Sales & Marketing Strategy
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
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About the role
- Own full-cycle recruiting across all open roles — from intake through offer and close
- Lead disciplined, proactive, passive outreach as the primary sourcing strategy — identifying and engaging talent before they're looking, not waiting on applications
- Build and manage relationships with candidates to deliver an exceptional experience from first contact to Day 1
- Partner with hiring managers to define role requirements, calibrate on candidate profiles, and move decisively
- Develop and maintain a proactive talent pipeline for high-frequency or strategic roles
- Negotiate compensation and benefits packages with candidates — balancing candidate expectations with internal equity and budget, and doing so with confidence and skill
- Track and report on recruiting KPIs, including time-to-fill, offer acceptance rate, and source effectiveness
- Own and continuously improve the onboarding experience to accelerate new hire productivity and integration
- Oversee benefits and compensation policy — keeping RedRover competitive and ensuring pack members understand and use what they have
- Administer and act on eNPS survey results, identifying trends and driving meaningful follow-through
- Lead employee development programs and support managers in growing their teams
- Maintain HR documentation, process guides, and policy frameworks — clear, current, and accessible
- Partner with leadership on retention strategy, using data to stay ahead of flight risks
- Lead and develop the Business Operations Specialist
Requirements
- 5+ years in a talent acquisition or people operations role, with at least some time in a fast-moving, small-to-mid-size company
- Extensive experience recruiting marketing roles — you understand the discipline, know where to find great marketing talent, and can evaluate candidates with credibility
- Marketing agency experience is a plus, though not required
- Proven track record of filling roles quickly and well through disciplined passive sourcing — you have metrics to show it
- Skilled negotiator who can navigate comp and benefits conversations with candidates confidently
- Strong communicator who can persuade, not just inform — candidates should want to join after talking to you, hiring managers should trust your read, and cultural fit should never be an afterthought
- Comfortable building and improving processes without needing them to exist first
- Experience with HR functions beyond recruiting: benefits administration, onboarding, compensation, and employee relations
- Self-directed and outcome-obsessed — you keep score and adjust when the numbers aren't right
- Reasonable attention to detail: thorough enough to get it right, practical enough to keep moving
- Experience managing or mentoring staff is a plus
Benefits
- Healthcare, dental, and vision coverage
- Generous paid time off that escalates with tenure
- Vacation expense reimbursement (because time off should actually feel like time off)
- Pet insurance
- Daycare expense reimbursement
- Fitness benefits
- Paid maternity/paternity leave after a period of tenure
- Retirement contributions after a period of tenure
- Flexible hours
- Full remote — work from wherever you do your best work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
full-cycle recruitingpassive sourcingnegotiationrecruiting KPIsonboardingbenefits administrationemployee relationstalent pipeline developmentprocess improvementstaff management
Soft Skills
relationship buildingcommunicationpersuasionself-directionoutcome obsessionattention to detailtrust buildingcultural fit assessmentleadershipmentoring