reDesign

Account Systems Engineer

reDesign

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Cloud

About the role

  • Act as the technical owner for ~5–10 strategic accounts in your region, building deep trust with customer engineers and architects.
  • Spend significant time with customers (on-site and virtual) to understand business objectives, technical environments, challenges, and long-term goals.
  • Assess customer needs and translate them into tailored multi-vendor infrastructure architectures across servers, storage, networking, virtualization, cloud, and software solutions.
  • Package, propose, and present compelling end-to-end solutions that clearly address customer challenges and support their transformation roadmap.
  • Partner closely with field sales, Solutions Architects, Solution Consultants, OEM presales engineers, and services teams to craft winning proposals and support bid cycles.
  • Lead discovery sessions, technical demonstrations, proof-of-concepts (POCs), and technical workshops with customer stakeholders.
  • Develop and maintain detailed account documentation, architecture diagrams, roadmaps, and action plans to ensure continuity and shared understanding across the account team.
  • Proactively identify expansion opportunities within existing accounts and help drive account growth, aligned with land-and-expand / 100% wallet share strategy.
  • Coordinate technical support, implementation details, and acceleration of sales cycles when needed.
  • Dedicate recurring time each week to training and certification to stay current with technologies customers rely on.
  • Contribute field feedback and insights to internal teams to help shape offerings, best practices, and engagement models for strategic accounts.

Requirements

  • Proven pre-sales, consulting, or technical account experience supporting enterprise IT solutions.
  • Strong understanding of enterprise technologies including servers, storage, networking, virtualization, and cloud.
  • Ability to interpret business and technical needs and translate them into clear, compelling architectures.
  • Exceptional communication skills with the ability to present to both technical and executive audiences.
  • Comfortable working collaboratively in a matrixed environment with sales, engineering, and services partners.
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
  • Industry certifications relevant to infrastructure technologies (e.g., networking, cloud, storage).
Benefits
  • Professional development
  • Health insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
infrastructure architectureserversstoragenetworkingvirtualizationcloudtechnical demonstrationsproof-of-conceptsaccount documentationarchitecture diagrams
Soft Skills
communication skillscollaborationtrust buildingcustomer engagementpresentation skillsproblem-solvingaccount growthtrainingconsultinginterpretation of business needs
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Information TechnologyBachelor's degree in Engineeringinfrastructure technology certificationsnetworking certificationscloud certificationsstorage certifications