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Receptionist
Rede Lius AgostinianosReceptionist at Sociedade Inteligência e Coração, managing visitor interactions and office communications. Supporting organization activities and providing information to guests and staff.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and organizational abilities, effectively managing reception duties, scheduling, and communication. Proficient in Microsoft Office and capable of handling correspondence and event support.
Highest-signal resume keywords
Customer ServiceReception ManagementMicrosoft Office ProficiencyAppointment SchedulingCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Reception ManagementAppointment SchedulingInformation RelayRecord KeepingEvent Support
Soft Skills
CourtesyEfficiencyOrganizationPoliteness
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
High School DiplomaAdministrative FieldCustomer InteractionSite Security
About the role
Key responsibilities & impact- Customer service at reception: Greet and guide visitors and employees with courtesy and efficiency.
- Make and receive telephone calls: Answer calls clearly and politely, relaying information or directing calls to the appropriate departments.
- Provide required information to meet the department's needs: Provide information about room scheduling and respond to general inquiries.
- Monitor entry and exit: Keep a record of people entering and leaving, ensuring organization and site security.
- Schedule appointments and meetings: Assist with booking times and organizing the reception calendar.
- Receive and distribute correspondence and deliveries: Manage the receipt of documents, packages and mail, ensuring they reach the correct recipients.
- Assist in organizing internal events: Support reception duties for events organized by the institution, such as meetings.
- Perform other related duties as determined by immediate management: Carry out miscellaneous tasks according to daily demands and team needs.
Requirements
What you’ll need- High school diploma (complete).
- Basic knowledge of Microsoft Office (Word, Excel and PowerPoint).
- Currently pursuing studies in an administrative field.
- Previous experience in a reception role.
Benefits
Comp & perks- Ticket Super Flex (meal/food voucher) - including during your vacation period;
- Transportation voucher (commuting allowance);
- Medical assistance - Nationwide coverage;
- Dental assistance - Nationwide coverage;
- Wellhub (Gympass) - We value your physical health and well-being; this benefit is available to you and your family;
- Life insurance.