Virtual Care Manager II

Red Rock Behavioral Health Services

Virtual Care Manager providing telehealth support services including crisis intervention and client advocacy for Red Rock Behavioral Health Services. Responsible for documentation, assessment, and treatment planning.

Posted 6/2/2026full-timeOklahoma City • Oklahoma • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Participates in virtual treatment team meetings, providing the information is pertinent to the treatment of the consumer
Educates and supports consumers’ families
Assists each consumer in having Primary Care services
Completes documentation in a timely manner
Provides ongoing assessment of consumer and makes appropriate changes in treatment plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which puts consumers at risk (e.g., suicidality)
Provides crisis assistance to assure safety of consumers by consultation with consumer, staff psychiatrist, family members, and area hospitals/emergency units; provides proper paperwork for hospitalization.
Provides on-call services
Exhibits knowledge of core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment
Demonstrates confidentiality and informs consumers of rights and obtains necessary authorization for obtaining and releasing information
Provides clinical services to consumers to teach behavioral symptom-management techniques to alleviate and manage symptoms
Performs other duties as assigned

Requirements

What you’ll need

60 College credit hours in any field and 12 months of Behavioral Health experience
Or High School Diploma or equivalent and 36 months of Behavioral Health experience
Bilingual preferred
Basic computer skills
Current certification as a Behavioral Health Case Manager preferred

Benefits

Comp & perks

We pay a generous portion of your Health Insurance
Low-cost Dental and Vision Insurance
Retirement Plan with employer contributions equal to 5% of annual salary
Student Loan Repayment Options
No Cost Employee Assistance Plan
3 Weeks Paid Time-Off (increases annually between years 2-10)
9 Paid Holidays
1 Floating Holiday to use at your discretion.
4 Rest and Relaxation Days
3 days of Education Leave
4 hours of Volunteer Leave
Eligible for Pay Increases and Bonuses Annually
Employer Paid Long-Term Disability and Life Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

behavioral symptom-management techniquescrisis assistancedocumentationassessmenttreatment planningco-occurring disorders

Soft Skills

communicationconfidentialityeducationsupportteam collaboration

Certifications

Behavioral Health Case Manager