Manager, Supply Chain – Order Management

Red River

Manager of Supply Chain & Order Management overseeing order lifecycle performance and cross-functional collaboration. Ensuring compliance and driving scalability in order management processes.

Posted 5/15/2026full-timeChantilly • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Oversee end-to-end order management operations, ensuring accuracy, efficiency, and timely fulfillment across customer and vendor transactions.
Lead order management support for programs and other business pursuits, including procurement, material planning, and operational readiness.
Partner with Sales, Business Development, and Sales Operations to improve upstream order quality and streamline order processes.
Support and advance integrated supply chain strategy to improve operational effectiveness and alignment.
Establish and monitor performance metrics, forecasts, and backlog reporting to drive business outcomes and inform decision-making.
Ensure alignment with accounting on invoicing, cost analysis, forecasting, and inventory accuracy.
Oversee order lifecycle performance, proactively mitigating risks impacting delivery, invoicing, and revenue.
Provide oversight of complex transactions, including RMAs, supplier performance issues, and fulfillment challenges.
Serve as an escalation point for order and supplier issues, ensuring timely and effective resolution.
Implement and enforce audit controls to ensure order accuracy, invoice timeliness, and compliance with policies and regulations.
Drive continuous improvement initiatives across order management and supply chain processes, including system and integration enhancements.
Interpret market and supply conditions to advise leadership on risks to cost, availability, and timelines.
Develop and manage departmental budgets in alignment with financial and operational goals.
Lead training and enablement efforts to strengthen team capability and process consistency.
Promote a culture of accountability, quality, and continuous improvement.
Ensure adherence to ISO standards, internal policies, and supply chain risk management requirements.

Requirements

What you’ll need

4 Year degree or relevant experience
5+ years of managerial experience
Experience with Microsoft Office Suite, particularly with Excel
Experience working with Order Management, Procurement, Sales Ops, and/or third-party providers.
Understanding of ERP and CRM business systems, or similar.
Experience working in a commercial and federal business.
10+ years of experience overseeing supply chain operations in a government contract environment and/or commercial environment.
Experience working in a value-added reseller/IT technology industry.
Process training and certification (i.e. Six Sigma, Lean) is a plus.
Experience or familiarity with an ERP system (Microsoft Dynamics NAV or Costpoint preferred)
Experience in working with C-level and other company executives.
Detail oriented - Ability to maintain 100% accuracy on large, complex tasks
Self-motivated with the ability to proactively assist their team(s)
Excellent interpersonal skills with ability to work well on a team
Superb organizational skills
Excellent written and verbal communication skills
A willingness to think outside the box to resolve complications and facilitate best practices within the department/company.

Benefits

Comp & perks

Red River offers a competitive salary
excellent benefits
an exceptional work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

order managementprocurementmaterial planningsupply chain operationscost analysisinventory accuracyperformance metricsaudit controlsERP systemsCRM systems

Soft Skills

detail orientedself-motivatedinterpersonal skillsorganizational skillswritten communicationverbal communicationproblem-solvingteam collaborationleadershipcontinuous improvement

Certifications

Six SigmaLean4 Year degree