Director of Pre-Sales – Managed Services
Red River
full-time
Posted on:
Location Type: Hybrid
Location: United States
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Job Level
Tech Stack
About the role
- Build, lead, and develop the Managed Services pre-sales team, including solution architects and technical sellers.
- Define and execute the pre-sales strategy aligned with Red River’s managed services growth objectives.
- Partner closely with Sales, Managed Services Operations, Product Management, and Finance to ensure solutions are scalable, supportable, and profitable.
- Establish pre-sales standards, processes, and best practices across discovery, solution design, and proposal responses.
- Act as the executive technical sponsor for complex and strategic managed services opportunities.
- Oversee the design of managed services solutions including infrastructure, cloud, security, networking, and ongoing support offerings.
- Ensure solution designs meet client requirements while aligning with Red River’s service delivery capabilities.
- Support executive-level client conversations, presentations, and solution reviews.
- Own pre-sales governance for managed services deals, including solution approval, pricing validation, and risk assessment.
- Collaborate with delivery teams to ensure smooth handoffs from sales to implementation and ongoing service delivery.
- Track and report on pre-sales performance metrics (win rates, cycle times, solution margin, resource utilization).
- Develop enablement programs to improve sales and pre-sales effectiveness in selling managed services.
- Provide ongoing coaching and mentoring to sales and pre-sales team members.
- Stay current on industry trends, competitive offerings, and emerging technologies to inform service strategy.
Requirements
- 10+ years of experience in IT services, managed services, or solutions consulting
- 5+ years of leadership experience managing pre-sales, solution architecture, or technical sales teams
- Deep understanding of managed services models, including SLAs, pricing, service delivery, and lifecycle management
- Strong background in infrastructure, cloud, security, and/or networking solutions
- Proven ability to partner with sales organizations and influence deal strategy
- Exceptional communication skills, with experience presenting to executive-level stakeholders
Benefits
- competitive salary
- excellent benefits
- exceptional work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
managed servicessolution architectureinfrastructurecloudsecuritynetworkingpre-sales strategysolution designproposal responsesperformance metrics
Soft Skills
leadershipcommunicationcoachingmentoringcollaborationinfluencepresentation skillsstrategic thinkingproblem-solvingclient engagement