Director of Pre-Sales – Managed Services

Red River

Director of Pre-Sales leading and scaling the pre-sales function for Managed Services at Red River. Responsible for aligning technical solutions with sales strategy while ensuring quality and profitability.

Posted 4/16/2026full-time🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Build, lead, and develop the Managed Services pre-sales team, including solution architects and technical sellers.
Define and execute the pre-sales strategy aligned with Red River’s managed services growth objectives.
Partner closely with Sales, Managed Services Operations, Product Management, and Finance to ensure solutions are scalable, supportable, and profitable.
Establish pre-sales standards, processes, and best practices across discovery, solution design, and proposal responses.
Act as the executive technical sponsor for complex and strategic managed services opportunities.
Oversee the design of managed services solutions including infrastructure, cloud, security, networking, and ongoing support offerings.
Ensure solution designs meet client requirements while aligning with Red River’s service delivery capabilities.
Support executive-level client conversations, presentations, and solution reviews.
Own pre-sales governance for managed services deals, including solution approval, pricing validation, and risk assessment.
Collaborate with delivery teams to ensure smooth handoffs from sales to implementation and ongoing service delivery.
Track and report on pre-sales performance metrics (win rates, cycle times, solution margin, resource utilization).
Develop enablement programs to improve sales and pre-sales effectiveness in selling managed services.
Provide ongoing coaching and mentoring to sales and pre-sales team members.
Stay current on industry trends, competitive offerings, and emerging technologies to inform service strategy.

Requirements

What you’ll need

10+ years of experience in IT services, managed services, or solutions consulting
5+ years of leadership experience managing pre-sales, solution architecture, or technical sales teams
Deep understanding of managed services models, including SLAs, pricing, service delivery, and lifecycle management
Strong background in infrastructure, cloud, security, and/or networking solutions
Proven ability to partner with sales organizations and influence deal strategy
Exceptional communication skills, with experience presenting to executive-level stakeholders

Benefits

Comp & perks

competitive salary
excellent benefits
exceptional work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

managed servicessolution architectureinfrastructurecloudsecuritynetworkingpre-sales strategysolution designproposal responsesperformance metrics

Soft Skills

leadershipcommunicationcoachingmentoringcollaborationinfluencepresentation skillsstrategic thinkingproblem-solvingclient engagement