Client Engagement Manager – Medical Communications

Red Nucleus

Client Engagement Manager leading medical communications programs for Red Nucleus’ life sciences clients. Managing client relationships, budgets, regulatory reviews, and cross-functional delivery.

Posted 8/4/2026full-timeCalifornia, Massachusetts, Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing medical communications programs, ensuring compliance with industry regulations, and maintaining strong client relationships. Proficient in financial management, project oversight, and collaboration with cross-functional teams.

Highest-signal resume keywords

Medical Communications ManagementClient Relationship ManagementFinancial AcumenRegulatory ComplianceCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBudget ManagementProposal DevelopmentChange Order ManagementAttention to Detail

Soft Skills

Client CommunicationOrganizational SkillsTime ManagementCoaching and Mentoring

Tools & Technologies

Microsoft OfficeProject Management SystemsVeeva PromoMats

Industry Keywords

Life SciencesPharma MarketingMedical EducationTherapeutic LandscapesDrug Development Process

About the role

Key responsibilities & impact

Serve as the primary day-to-day client contact for assigned accounts and projects
Lead medical communications programs from initiation through completion, ensuring scope, timeline, budget, and quality standards
Lead client status meetings and prepare agendas, updates, recaps, and follow-up
Collaborate with Creative, Editorial, Digital, and Project teams on execution
Review deliverables for client-objective alignment, feedback incorporation, regulatory compliance, and client-process compliance
Manage project and account financials, including budgets, invoicing, reconciliations, and scope-change identification
Develop and manage change orders and support proposal and statement-of-work development
Ensure adherence to agency and client SOPs, compliance requirements, and industry regulations
Supervise and support medical/regulatory/legal review processes and document submissions
Participate in onsite client meetings, advisory boards, congress activities, and speaker programs as needed
Coach and support junior team members through guidance, feedback, and workload prioritization
Identify new opportunities and support business development efforts

Requirements

What you’ll need

Bachelor’s degree required; Communications, Marketing, Life Sciences, or related field preferred
4–6+ years of experience in medical communications, medical education, pharma marketing, or related fields
Strong understanding of the life sciences industry, therapeutic landscapes, and drug development process
Financial acumen including forecasting, statement-of-work development, and profitability management
Strong client communication and relationship management skills
Excellent organizational and time-management skills; ability to manage multiple priorities in a deadline-driven environment
Strong attention to detail and commitment to quality, accuracy, and compliance
Ability to collaborate effectively with cross-functional teams
Proficiency with Microsoft Office and project management systems
Familiarity with document submission systems such as Veeva PromoMats preferred
Willingness/ability to participate in onsite client meetings, advisory boards, congress activities, and speaker programs as needed

Benefits

Comp & perks

Home-based/remote work within the US or Canada
Hybrid work option for candidates within commuting distance of company offices
Inclusive working environment
Meaningful work, community, and employee celebrations
Equal opportunity and inclusive workplace culture