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Associate Client Engagement Manager, Medical Communications
Red NucleusAssociate Client Engagement Manager role focusing on client engagement for medical communications projects. Supporting execution and delivery across various accounts in the life sciences sector.
About the role
Key responsibilities & impact- Support day-to-day client communications and serve as a secondary point of contact for assigned projects
- Assist with execution of publications & medical communications projects from initiation through completion
- Support development of project briefs, timelines, scopes of work, and internal documentation
- Coordinate project activities across internal capability teams such as Scientific, Creative & Editorial
- Track project timelines, deliverables, and milestones; escalate risks or delays as needed
- Prepare client status updates, meeting agendas, recaps, and action-item follow-ups
- Support budget tracking, forecasting, and reconciliations under the direction of senior team members
- Manage entry, update, and maintenance of publication records within Datavision
- Assist with scope change documentation and change orders as required
- Support the medical/regulatory/legal (MLR) review process, including document submission systems
- Review materials for accuracy, completeness, and alignment with client feedback prior to submission
- Ensure adherence to agency and client SOPs, compliance standards, and industry regulations
- Participate in client meetings, advisory boards, congresses, and speaker programs as appropriate with limited travel required
- Maintain organized project records and documentation
- Perform other duties and responsibilities as assigned
Requirements
What you’ll need- Bachelor’s degree required (Communications, Marketing, Life Sciences, or related field preferred)
- 3-5 + years of experience in medical communications, medical education, pharma marketing, or related fields
- Foundational understanding of the life sciences industry and medical communications environment
- Strong organizational and time-management skills with the ability to manage multiple priorities
- Familiarity with medical publication processes and industry guidelines
- Working knowledge of publications management tools such as Datavision
- Excellent written, verbal, and interpersonal communication skills
- High attention to detail and commitment to quality, accuracy, and compliance
- Ability to follow processes while learning when and how to escalate issues
- Strong problem-solving skills and a proactive, solution-oriented mindset
- Proficiency with Microsoft Office (Excel, PowerPoint, Outlook, Teams)
- Familiarity with project management tools and document submission systems (e.g., Veeva PromoMats) preferred
- Willingness to learn and grow into increased client and financial responsibility
Benefits
Comp & perks- Meaningful work
- True sense of community and fun
- Celebration of employees
- International recognition as a “Great Place to Work”
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical communicationsmedical educationpharma marketingpublications managementproject managementbudget trackingscope change documentationcompliance standardsattention to detailproblem-solving
Soft Skills
organizational skillstime-management skillscommunication skillsinterpersonal skillsproactive mindsetsolution-oriented mindset