Director of Operations

Red Lobster

Director of Operations at Red Lobster overseeing approximately 8-10 restaurants. Ensuring operational excellence and developing leadership teams for profitable growth.

Posted 6/24/2026full-timeCleveland • Ohio • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Serve as the market leader for approximately 8-10 Operating Company restaurants within a division
Ensure restaurant leadership teams execute at an optimal level to drive profitable Same-Restaurant-Sales and Guest Count growth
Ensure 100% compliance to the Operating Company’s HR, Finance, and other functional standards and processes
Emphasize coaching and developing General Managers and high-potential Restaurant Managers
Contribute to identifying, developing, retaining, and promoting high-potential diverse talent within a market

Requirements

What you’ll need

Experience leading a team of Restaurant Managers and creating accountability for performance including increased sales, high levels of guest and employee satisfaction, and consistent compliance of standards
Experience in supporting new restaurant growth and coaching new restaurant management teams
Able to execute business plans for profitable Guest Count and Same-Restaurant-Sales growth within a market
Able to deliver Operations Excellence
Able and willing to hold crucial conversations with leadership teams about guest service and employee experiences
Demonstrated skill at coaching and providing feedback to developing leaders
Able to monitor trends and make adjustments to operations as required

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

restaurant managementperformance accountabilitybusiness planningoperations excellenceguest serviceemployee satisfactioncompliance standardssales growthcoachingfeedback provision

Soft Skills

leadershipteam developmentcommunicationcoachingtrend monitoringproblem-solvingemployee engagementtalent retentionperformance managementcrucial conversations