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Associate Manager, Total Quality and Food Safety
Red LobsterAssociate Manager ensuring food safety and quality at Red Lobster, focusing on operational food safety and compliance. Collaborating with teams and training staff on best practices.
About the role
Key responsibilities & impact- Support Red Lobster’s operational requirements to delivering safe, high-quality food and guest experience.
- Champion operational food safety through training, policy management, inspections and ensuring compliance with regulatory standards.
- Provide food safety direction to the Operations and Restaurant Support Center teams related to regulatory compliance and food safety management systems including HACCP, pest control, sanitation, health & hygiene, food temperature controls, foodservice equipment, basic facility management and food safety auditing
- Train team members on safe food handling, cross-contamination prevention, allergen awareness, sanitation and pest control standards.
- Manage administration of Red Lobster’s third-party food safety audits, sanitation and pest management reporting systems
- Work cross-functionally with Operations, Facilities, Training, Culinary, Strategic Sourcing and other departments as needed to support restaurant operations.
- Support the TQ management team on the creation and refinement of TQFS SOPs
- Track and publish recurring KPIs and dashboards related to vendor performance, food safety, training, and restaurant operations metrics
- Assist the TQFS management team in the development and refinement of reports on food safety trends, vendor, and restaurant performance
- Evaluate existing functional processes and systems to recommend and implement process improvements based on expert knowledge gained
- Perform routine administrative duties as needed
- Perform special projects under the direction of the TQFS management team
Requirements
What you’ll need- Bachelor’s degree in food science or related field.
- Previous experience in foodservice operations, food safety, food science, culinary, or public health preferred
- Expert level skills with Excel and SharePoint required, with proficiency in other Microsoft Office applications
- Knowledge of food safety regulations and best practices; ServSafe certification strongly preferred
- Strong organizational and time management skills, with the ability to manage multiple cross-functional projects simultaneously
- Flexibility to work evenings, weekends and holidays if needed.
- Strong interest in developing a career path in food quality and safety, with a passion for food and hospitality
Benefits
Comp & perks- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
food safety management systemsHACCPfood temperature controlssanitationpest controlfood safety auditingExcelSharePointMicrosoft Officeprocess improvements
Soft Skills
organizational skillstime managementcross-functional collaborationtrainingcommunicationflexibilityproject managementattention to detailproblem-solvingleadership
Certifications
Bachelor’s degree in food scienceServSafe certification