Senior Business Systems Analyst – Sales Incentives

Red Hat

Business Systems Analyst enhancing business processes and automation for Red Hat's Global Sales Incentives team. Engage with various teams to translate business requirements and lead testing initiatives.

Posted 7/22/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesSenior💰 $99,250 - $158,780 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in requirement gathering, process mapping, and testing management, with a strong ability to analyze and improve business processes. Proven experience in collaborating with global teams and managing stakeholder relationships effectively.

Highest-signal resume keywords

Requirement GatheringProcess MappingTesting ManagementStakeholder ManagementIncentives Compensation Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process AnalysisTechnical Specification SupportTroubleshootingChange ImplementationTest Script ExecutionDefect DocumentationProcess ImprovementApplication ManagementConfiguration SupportProject Management

Soft Skills

Organizational SkillsCommunication SkillsRelationship ManagementProblem SolvingAdaptability

Tools & Technologies

VaricentSalesforce CloudSnowflakeTableau

Industry Keywords

Cross-Functional TeamsGlobal CollaborationBusiness RequirementsTesting ProcessesDynamic Environment

Tech Stack

Tools & technologies

CloudTableau

About the role

Key responsibilities & impact

Ability to understand complex business requirements and translate them into requirement documents and support technical specifications
Analyze current business processes, suggest improvements, identify inefficiencies, and participate in the implementation of enhancements
Work with global and cross functional teams to ensure training material and process documents are completed and aligned with new and changing initiatives
Lead testing initiatives as well execute entire testing processes (including for example, documenting test steps, execute tests scripts, configure and manage test data, document defects and report on test status)
Understand business and technical processes in order to support application and technical and configuration teams
Understand and negotiate needs and expectations of multiple stakeholders and manage relationships and expectations by developing a communication process to keep others up to date

Requirements

What you’ll need

Experience with requirement gathering, process mapping, testing and managing applications
Ability to troubleshoot technical and solve complex problems independently
Organized with the ability to work in a dynamic, rapidly changing environment and the ability to manage multiple tasks and projects at once
Experience working with global and cross-functional teams with multiple time zones
Experience with and passion for implementing change and continual improvement
Bachelor's degree in Business, IT or related field
Previous experience with Incentives Compensation Management tools (Varicent) is preferred
Experience in other sales tools like Salesforce Cloud, Snowflake, Tableau, etc
10+ years of work experience in a similar position

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!