Human Resources

• Monitor systems and data, resolving Level 1 and 2 HR system issues and escalating issues to business owners, product owners, or vendors as needed
• Manage user access, including security and permissions for various systems
• Assist with testing of new systems and applications, system updates, and data conversion
• Partner cross-functionally with internal business owners to identify opportunities for increased usage and enhancements of current processes and systems
• Develop and maintain up-to-date HRIS functional documentation, standard operating procedures (SOPs), and system documentation
• Design, prepare, analyze, and audit HR dashboards, data, and metrics crucial to the administration of HR
• Build user procedures, guidelines, documentation, and training on HRIS systems
• Administer audit processes to ensure data integrity, system accuracy, and compliance
• Perform ticket triage and respond to system-related inquiries, serving as the main point of contact for the resolution of any issues related to HR systems and applications
• Maintain and protect associate data by keeping HR information confidential

Associate HRIS Analyst

Human Resources Coordinator

Associate Director, Business HR Communications

HR Director

HR Generalist

AVP, Employee Relations