Monitor systems and data, resolving Level 1 and 2 HR system issues and escalating issues to business owners, product owners, or vendors as needed
Manage user access, including security and permissions for various systems
Assist with testing of new systems and applications, system updates, and data conversion
Partner cross-functionally with internal business owners to identify opportunities for increased usage and enhancements of current processes and systems
Develop and maintain up-to-date HRIS functional documentation, standard operating procedures (SOPs), and system documentation
Design, prepare, analyze, and audit HR dashboards, data, and metrics crucial to the administration of HR
Build user procedures, guidelines, documentation, and training on HRIS systems
Administer audit processes to ensure data integrity, system accuracy, and compliance
Perform ticket triage and respond to system-related inquiries, serving as the main point of contact for the resolution of any issues related to HR systems and applications
Maintain and protect associate data by keeping HR information confidential
Requirements
Bachelor’s degree in business administration, HR, or a related field, or equivalent experience
1+ years of experience with HR management systems, including writing reports, data entry, and administration
1+ year(s) of experience working in system administration or equivalent experience
Advanced experience with spreadsheet analysis and data analysis
Exceptional focus on detail and ability to maintain confidentiality
Excellent interpersonal, problem-solving, and customer service skills
Ability to collaborate in a fast-paced, changing environment
Solid organizational and planning skills
Ability to handle multiple priorities and projects
Highly proficient with office software and applications like spreadsheets, presentations, ticketing systems, etc.
Experience with Workday, ServiceNow preferred
Benefits
Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
attention to detailinterpersonal skillsproblem-solvingcustomer servicecollaborationorganizational skillsplanning skillsability to handle multiple prioritiesability to work in a fast-paced environmenttraining development
Certifications
Bachelor’s degree in business administrationBachelor’s degree in HRrelated field degree