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About the role
Key responsibilities & impact- Supports the development and review of complex task lists, providing expert guidance on project scoping and ensuring alignment with customer requirements and business objectives
- Leads multiple standard engagements or multiple work streams on a complex engagement acting as a trusted advisor and influencing solution adoption
- Guides pilot and production deployments, ensuring successful implementation and integration of Red Hat solutions
- Mentors and provides guidance to junior team members, fostering their professional development and ensuring consistent quality of service delivery
- Proactively identifies and addresses potential technical challenges, developing creative and compelling solutions to mitigate risks and ensure project success
- Champions the value of the Red Hat Services Portfolio, including Consulting, Training, and Technical Account Managers and integrating it strategically into customer solutions
- Provides expert customer feedback to internal teams, influencing product development and service enhancements
- Leads internal initiatives that foster innovation, efficiency, and growth within the Services business
Requirements
What you’ll need- Expertly designs and implements complex solutions that contribute to revenue growth
- Leads consultative engagements, understanding complex business challenges, and develops tailored solutions
- Expertly elicits and analyzes complex functional and non-functional requirements and translates them into actionable solutions
- Expertly assesses the complexity and time required for various tasks
- Expert understanding of Red Hat's product portfolio and its application in diverse environments
- Delivers compelling presentations and solution demonstrations to diverse audiences
- Guides and supports the development of junior team members
Benefits
Comp & perks- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Complex Solution ImplementationFunctional and Non-Functional Requirements AnalysisProject ScopingRisk Mitigation StrategiesCustomer Requirement Alignment
Soft Skills
Trusted AdvisorInfluencing Solution AdoptionCreative Problem SolvingEffective CommunicationProfessional Development Mentoring