Learning Experience Specialist

Red Hat

Learning Experience Specialist managing education services including training delivery oversight and coordination. Collaborating with various teams at Red Hat for successful training delivery.

Posted 6/29/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $86,090 - $137,670 per yearWebsite

About the role

Key responsibilities & impact

Dedicated customer service point of contact
Event management and coordination for onsite delivery, open enrollment and virtual training enrollment
Red Hat Learning Subscription assignments and demonstrations
Red Hat Learning Subscription skills path creation and user support
Red Hat Learning Subscription consumption management and reporting
Trouble ticket support associated with training services
Run project management reviews with key stakeholders
Serve as the interface between the customer needs/requirements/requests and broader services organization; document offering specifications and communicate necessary details to respective customers
Collaboration with partners to disseminate information around Learning Subscription updates and create broader awareness of training availability and functionality

Requirements

What you’ll need

Excellent written and verbal communication skills
Exceptional presentation skills with knowledge of virtual delivery platforms (zoom, google meets, teams, etc).
High standard of organizational skills including attention to detail and ability to multitask
Working knowledge of project management tools and methodologies
BS/BA in a related field or equivalent experience required
Excellent project and program management skills

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Project Management ToolsRed Hat Learning SubscriptionTraining ManagementTrouble Ticket SupportSkills Path Creation

Soft Skills

Organizational SkillsAttention to DetailMultitasking

Certifications

BS/BA in Related Field