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Tech Stack
Tools & technologiesAnsibleCloudKubernetesMicroservicesOpenShift
About the role
Key responsibilities & impact- Develop strategic relationships with our customers to become a trusted adviser for Red Hat's offerings and solutions
- Demonstrate ownership of the technical relationships and technical sales cycle within a set of named accounts in your territory
- Ensure revenue and new business quotas/targets and service objectives are met while maintaining a high level of satisfaction among prospective and existing customer
- Provide presales technical support to our Enterprise Sales team
- Support evaluations of our offerings and technical proofs of concepts
- Respond to customer and partner inquiries, including requests for proposal (RFPs) and requests for information (RFIs)
- Provides pre-sales technical support for the development and implementation of complex solutions.
- Use in-depth domain & product knowledge to provide technical expertise to customers or partners through sales presentations, product demonstrations, workshop, evaluations and Proof of Concept/Technology (POCs/POTs)
- Assess potential application of company products to meet customer needs and prepare detailed product specifications for the development and implementation of customer solutions.
- Create detailed design and implementation specifications for complex products/applications/solutions.
- Provide consultation to prospective users/customers/partners on product capability assessment and validation
- Design moderately complex customer solutions and lead workshops or pilots
- Develop technical success plans with sales (Account) or partner engagement plans (Ecosystem)
- Relay structured feedback to product teams on technical requirements
- Mentor junior associates in solution design and delivery practices
- Own technical account plan, track adoption metrics, and align with business goals
Requirements
What you’ll need- 10+ years of experience in the IT industry
- 5+ years of experience working as a presales engineer, consultant, IT architect, or equivalent supporting partners and enterprises
- 5+ years experience working in BFSI industry
- 5+ years of experience with solutions design or implementation complex application systems, cloud, multi-datacenter, and modernizing application environments, as well as multi-product integration
- Experience in Application Modernization, Digital Transformation and understanding of modern methodologies like Kubernetes, Containers & Microservices Architecture, agile development, and DevSecOps and associated capabilities like automation, orchestration, and configuration management
- Ability to explain technical concepts to non-technical audiences
- Familiarity with enterprise solutions and architectures, including cloud, big data, virtualization, storage, middleware, clustering, and high availability
- Excellent presentation skills; ability to present to small and large groups of mixed business, technical, management, and leadership audiences
- Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
- Understanding of complex enterprise solutions and architectures
- Ability to work well in a team environment and collaborate with others to provide the best solutions
- Knowledge of sophisticated sales motions
- Willingness to travel up to 50% of the time
- Record of working with partners, distributors, consultants, and service partners to create solutions propositions around Red Hat's solutions
- Expertise in one or more offerings from the Red Hat portfolio like OpenShift, Ansible, RHEL, JBOSS, Application Services/Middleware
Benefits
Comp & perks- Flexible working arrangements
- Professional development opportunities
- Employee discounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
presales engineeringsolutions designapplication modernizationdigital transformationKubernetesContainersMicroservices Architectureagile developmentDevSecOpsautomation
Soft Skills
presentation skillsrelationship buildingteam collaborationtechnical communicationmentoringcustomer consultationfeedback relayproblem-solvingstrategic thinkingcustomer satisfaction